Indianapolis Bathtub Installation

Replaced bathtub fixtures. They had to redue some of the piping to the new fixtures. They did a good job and on time and would use them again.

Price above is approximate as this experience happened several years ago. During installation, they left several times for hours to get parts they didn't bring at the beginning of the day and they were chronically late. After installation, the sealant came apart after a week. We called management, who went out to repair it, stating that this would be the one and only repair. Well, his work probably lasted two weeks. A couple years later, we had everything re-done.

Laura answered my phone call in a professional and pleasant manner. She scheduled the plumber and let me know that on the day of the appointment, she would call ahead. Don arrived on time and completed the work within his time estimate. It was a rainy day and we were impressed that he covered the path from the front door to the work area so as not to track in any dirt. The job was well done and reasonably priced. We will definitely call Ciriello's for our next plumbing job.

THEY WERE ON TIME AND VERY POLITE. THE WORK ONLY TOOK 15 MINUTES, IN AND OUT. THEY WERE VERY EXPENSIVE, EVEN WITH DISCOUNT.

Installers were well versed in their business. Removed tub, filled walls installed, shower base and fixtures.

The tub is aobut 75 years old--the plumber told us that to replace the drain mechanism they would have to saw off and redo a large section of iron pipe below the tub, which would be fairly expensive. As we don't use the tub as a bathtub, we opted for a simple overflow plate for about half the price. The plumber was very nice, did a good job, and was very patient with our friendly and inquisitive cat. He was careful to prevent the cat's attempts to crawl inside the access area. Our only complaint is that the plumber is a smoker, and though of course he didn't smoke in the house, the smell was all over his clothes and thus in the house. We have allergies, so after he left we had to open several windows and run fans to clear the air. Perhaps the business could subsidize smoking cessation aids for its employees.

THE WORK WAS EFFICIENTLY DONE, THE SERVICE PERSON WAS PLEASANT. HE ARRIVED LATER THAN PROJECTED, BUT GAVE ME THE FORMS TO $50 FOR BEING LATE. I AM WAITING FOR THE REFUND, IT SEEMS TO HAVE GOTTEN LOST IN THE MAIL. I HAVE TO WAIT 90 DAYS BEFORE THEY WILL REISSUE THE CHECK.

They ended up NOT inspecting drain because clog had cleared and appears to be flowing freely. They also could not find the clean out in front of house which has apparently been covered up by years of mulch. Plumber said it would cost $425 to use a camera to find the clean out through the roof stack! I opted not to spend that $425 since drain appears to be cleared now. I did get the tub strainer and shoe gasket replaced for $340! The work appears to be acceptable but the plumbers didn't bother to clean up the blue hard water deposits under the spout around the drain. I sent a picture to the company.

Bedell replaced an old bathtub faucet fixture. Replacement fixture purchased in advance, Bedell just installed. Old fixture was not easy to remove, and Bedell had to cut a bit of wall stud to allow new to fit, etc. Did a good job, knew what they were doing; job took about 90 minutes.

I bought a "Big Deal" coupon which was $265 of work for $59. At the initial call, to schedule the appointment, I had a good feeling about this company. Jolene answered my call and scheduled my appointment for April 17th, 2013. She was friendly, pleasant, and helpful. The plumber arrived, he was on-time, he wore shoe covers, and was friendly and professional. He assessed the work and advised us of a couple options. With the 1st option, he would order the parts which would cost us $120 above what the Big Deal coupon covered. With the 2nd option, we would need to go purchase the parts, and it would cost us an extra $49 above what the Big Deal coupon covered (only because we would treat this visit as a "service call" and not use the Big Deal coupon right now). I chose option # 2 - to go buy the parts myself and re-schedule Service Plus to come out at a later date to perform the work (and to use the BD coupon at that time). And that's what I did. On May 8th, the 2nd plumber came out and installed the parts that I had purchased myself. I was able to use the BD coupon and there was no additional cost. The 2nd plumber was on-time, he was professional, friendly, he wore shoe-covers, he worked efficiently and did a fantastic job of replacing the bathroom sink drain pipe and the bathtub filler spout. (In hindsight, I could have gone with option # 1 because I only saved about $30 buying the parts myself. But it was a good learning experience, and now I know where I can go to buy professional quality plumbing supplies). Both of these gentlemen were very knowledgeable, professional, friendly, and were happy to answer our plumbing questions. We are very, very pleased with the work performed and with this company! As far as prices go, the company charges by the job, not by the hour, which is a good thing. But, I haven't used plumbers enough to know whether their prices are competitive. I will say, though, our experience is they do great work and they answered all of our questions and gave us some great tips so we felt like if we had been paying full price we got our money's worth.

Everything went just as discussed in advance. IT was completed all in one day. Spectacular performance.

THEY ARE ALWAYS HELPFUL, RESPONSIVE, AND PROMPT. I HAD ALSO ASKED THAT THEY INSTALL A STOP IN THE DRAIN OF THE BATHTUB, BUT THEY DID NOT DO THAT. I ASKED WHY NOT AT THE END OF THE JOB, WHICH TOOK ABOUT 4 HOURS, AND HE SAID THAT IT WOULD HAVE TAKEN A LOT LONGER AND THEY WOULD HAVE HAD TO MAKE A HOLE IN THE WALL. HE WAS VERY POLITE, BUT I THOUGHT THIS WAS SOMETHING THEY WERE GOING TO DO IN OUR VERBAL AGREEMENT. THE SHOWERHEAD THEY INSTALLED DRIPS, SO I MAY CALL THEM BACK. IN THE FUTURE I WILL GET AGREEMENTS IN WRITING TO MAKE SURE ALL WORK IS DONE.

I thought B & W Plumbing & Heating was a little over priced. They did tell me the price before they did the work, but I needed it done so I went with them. I don't know a whole lot about the company. I am going to have them come back out because I think they put the fixtures on wrong. Normally you would turn the levers out to turn the water on, and down to turn them off. They did the opposite, and to me that is wrong.

Stark's plumbing was recommended to us by my wife's father who has patronized the company for several years. The ideal solution to the valve seat not closing fully was to use a newer type of valve configuration, but worked with us to replace and repair the existing valve and valve seat sets. This is the most reasonable price for plumbing services we have experienced. Recently we had a well advertised large regional company replace a toielt tank flapper and pull and reset the toilet to replace the wax ring for $358. Look for my review on that company. .

The crew did an excellent job from start to finish. They covered the carpet from the exterior door to the bathroom and put plastic over the bathroom door to contain the dust while cutting the existing glass tiles. They were very professional all the while they were in our home. It was a job well done!