I have used Village Plumbing for plumbing and heating/cooling problems for many years. They have they performed exceptionally well in these areas, and I have given them very good ratings. Recently they have expanded into repairing major appliances. Their primary appliance technician was David. David, like the other Village Plumbing technicians was very good. During a visit where he fixed our washing machine, I had him take a look at a problem with our Thermador stove top. He indicated it could use a new heating element. He ordered a new replacement. Unfortunately, subsequently David was subsequently injured, and after a some delay a new person came to install the new heating element. After the installation, a pilot light remained on. I was informed that it was supposed to stay on, and it was now fixed. I indicated that I thought it was supposed to indicate a hot surface. I was told I was wrong, it indicated that the stove top was connected to an electric source. The technician left. Subsequently, I noted that all the heating elements would turn on when only one switch was turned on. The technician returned and announced that all the switches were burned out, and since the unit was old, they might be difficult to replace. The new technician didn't recall any discussion/problem with the pilot light. I subsequently invited the technician to leave. It would appear that Village Plumbing has expanded beyond its capability level.