Houston Swamp Cooler Repair

Business Description: Mission Statement We are ColdSolutions, our mission is to provide our clients with first tier service and solutions that include but are not limited to Heating, Venting, Air Conditioning and Commercial Refrigeration needs at their beck and call. By pursuing excellence in service and customer care, we embody and instill goodness, work-ethic, and responsibility. Vision Statement "We have decided that within 10 years we will become the number one choice for Heating, Venting, Air Conditioning, and Refrigeration solutions of the Texas Coastal Bend Area." Company Overview De Santiago & Sons Incorporated will operate under the name "ColdSolutions," which will serve the coastal bend area of Texas in heating, venting, air conditioning, and commercial refrigeration. Our company specializes in commercial and industrial servicing, and installation. In addition, ColdSolutions offers these maintenance to residential properties as well. The goal of ColdSolutions is not a one time business transaction, but to build a working relationship, providing quality service and solutions at reasonable prices. All ColdSolutions technicians are trained and educated in their field of expertise, ensuring integrity in all of the work and legal agreements our company engages in. De Santiago & Sons inc. is founded by Frederick De Santiago, and run out of the Corpus Christi and Houston Municipal areas. Corporate headquarters are planned to be established in Corpus Christi with a satellite location other than the permanent office, in Houston operating under chapter 75.71(f) of the 16 Texas Administrative Code, Chapter 75. Built from the ground up and established as a Subchapter S-Corporation, ColdSolutions serves the most air-conditioned and refrigerated area in the world, at your beck and call. PERFORMANCE •Striving for continuous growth to gain a leadership position in our industry. •We plan to always increase the productivity of our assets and resources. RESPONSIBILITY •Maintain high ethical standards. •We care for our employees’ health and safety. •We plan to actively give back to the communities in which we do business and support different organizations. INNOVATION •We are a company that likes to think outside the box. We are inspired to reach the next progressive, powerful, and marketable idea, and implement it in our business. CUSTOMER CARE •Willingness to listen to our customers and respond to their needs and wants at their convenience. •Customer satisfaction is our commitment. •We make it simple and easy to do business with us. EMPLOYEE DEVELOPMENT •We value diversity and cultures. •We listen to employees and treat each other with respect. •We pursue employee and management development and growth.

Business Description: Welcome to West Lake Houston A/C & Heating - the HVAC and Refrigeration Company that residential, commercial and industrial customers in the Greater Houston, Texas choose for quality Heating and Cooling services. West Lake Houston A/C & Heating are locally owned and operated as well as licensed, insured and certified in all areas of our trade. Our owner has over 25 years’ experience! We offer sales, inspections, installations, replacements, upgrades, troubleshooting, repairs, tune ups, maintenance and service of air conditioners, evaporative coolers, furnaces and boilers. We also offer humidifiers, dehumidifiers, purifiers and ventilation systems to assist with your air quality needs as well as quality refrigeration services for our commercial and industrial customers. West Lake Houston A/C & Heating offers the most complete custom HVAC system inspections and maintenance agreements to ensure your system keeps operating like it should. If however, your air conditioning or heating system does fail in your home or business, we can replace or repair it quickly and easily with minimum disruption. We service and install all brands, makes and models. We stand by our quality HVAC Services and strive to leave our customers comfortable and satisfied with our work. You can count on us for unbeatable prices, efficient service and reliable results. Call us today to discover why we are a local leader in our field!

Recent Review: Very well. A couple of challenges along the way -- I live in a older home -- but they cheerfully fixed everything that needed to be fixed. No surprise extra costs. When there turned out to be a small leak in the water line a few days later, they quickly came out and fixed it with no extra charge. Also, they're currently doing their cooler installations on Saturday. Interestingly, when I had them do an estimate last year, they were the highest of the three companies from whom I got bids. This year, they were the lowest.

Recent Review: I tired to use they at my new house because we wanted to get an evaporated cooler installed. But they are no longer doing evaporated coolers. They are doing more Traditional Air Conditioners. They gave me a reference to someone else, which made me sad because they did such a good job, before. They did a great job.

Recent Review: Quality work. Responsive and accommodating.

Recent Review: Revis from Home Remedy stopped by within a day or so; explained what they would do and gave me a competitive estimate. Several days later, Tony arrived on-time and was on the roof nearly two-hours doing the work. Everything went well and I couldn't be more pleased in the performance and professionalism of this organization. I highly recommend them!

Recent Review: Selected Burnett after receiving 3 bids to do work on a/c system. He was the least expensive and explained to my satisfaction what he planned to do. They arrived at 7 am and finished at 6 pm. Extremely professional worked non stop all day. Installed gravel pit for the a/c drain at no charge. Sprayed the heating vent coming out of the roof black just because it looked better. We will have Burnett do semi annual maintenance on the HVAC in both buildings.

Recent Review: Carlos, a technician, who had been here before came out, evaluated the problem and suggested appropriate repairs. He said there is really not any maintenance that can be done on the coil as long as it works and it was not leaking! The leak was on the outside. They replaced the coil, not because it was bad, but it was old, replaced drain pans, raised the unit, put in remote switch to shut off unit in case of water overflow, and fixed outside part. Even though price was higher, we trust this company!!

Recent Review: See above. This is my first review! ;-) We will be installing a generator in our new house and I will be calling them for that service too!

Recent Review: Our family's home's three HVAC Zone's 12 year old Natural Gas Heating Systems were checked for winter preventive maintenance. During the preventive maintenance, Bryne / Republic Heating and Air quickly identified that our family's home's three HVAC Zone's 12 year old Natural Gas Heating System's vent fan run capacitors were failing and far out of tolerance. As I'm familiar with electronics, Bryne showed me the metered readings of each of the three zone's failing capacitors as well as showed me the marked ratings for each capacitor as well as the listed / marked tolerance codes for each of the three capacitors. Lo and behold, Bryne was very much correct in the failing conditions of each capacitor -- in fact the capacitors were so far out of tolerance, it's surprising the heating vent fans were still working. But, 12 years is quite a long time for them to have not been replaced. So, it was definitely time to replace them. Bryne replaced the capacitors in a timely manner during the same visit and reported that everything else with our three heating zones appeared to be working properly. Additionally, Bryne wrote up three separate and detailed receipts (including make, model, and serial number) for each of the three HVAC Heating Systems that winter maintenance had been performed on (during the same visit) as well as detailed descriptions of the work that had been completed along with the specifications of the capacitor replacements (required / rated capacitance vs. measured), etc. Our family has used Republic Heating and Air in the past and we will continue to do so in the future so, not much more can be said about such a seamless maintenance and repair experience other than the maintenance and repairs were completed with the professionalism and courtesy that always comes to be expected when interacting with Republic Heating and Air. Customer service and satisfaction still appears to be Republic Heating and Air's motivation / goal and they met the mark once again! Thanks again for the great service Republic Heating and Air!