I had a very good experience with them. I have used them in the past, probably in 2004 when they did the blinds for the entire house, and I spent $1700-2000. The only thing that they did special was they did some custom blinds for the kitchen cabinets. My wife took care of that as she wanted something very unique. They put a special color blind that was made only by one company, and they special ordered it and fixed it for us. They are a great resource. I know there are a lot of other people who have used them as well. Recently, we had some repairs and other work done in the house, and so we broke some of the blind clips and they just came and retuned all the blinds. They did a very good job. They actually had to order some special clips for the blinds in the kitchen because it was not one of theirs, and they did that free of cost. They just came in and did all that by themselves. I was pretty shocked as they did everything in one visit and the service was free of cost. They are pretty good on price, and my neighbor, who had also used their services, said that theirs was the best price, so even after almost 8 years, they are still good on price. A couple of things that really made me select them was their price and their professionalism. The way they did the estimation was very different from some of the other guys who came from very established companies and gave top prices. The guys from Katy Blinds who came in measured everything and they were very confident when they gave the estimate. They gave us the order and stated that they will come in by this date and install it, so they were able to give me a firm date and they came on the exact same date. They also stuck by the price, and the quality of their work was pretty good. They came in to a brand new and clean house and they left a very clean house. They had to do some drilling to fix the blinds, and there was no dust after they left. They cleaned up everything. That is the reason I recommended them to other people who moved in after I did, and I have asked people that I have referred them to about the experience they had and they said it was pretty good.