After almost 3 months of terrible service and expense, my generator was not working properly and I was very unhappy with the company that installed my generator and had been servicing it since 2007. A friend, a membr of Angie's List, e-mailed me regarding this company as " the best on the list." I contacted them and related my problems and frustrations. I asked if they could look at my generator and find the problem because I had been told several things by the other company that later turned out to not be the real cause. On inspection it was found to not be a major problem to get my generator working properly, however, they discovered FOUR MAJOR CODE VIOLATIONS that were very unsafe!!!! The major problem started in 12/25/12 with a "power surge" I was told by the installing company. I was very upset and afraid to use the generator, as the violations were major. Mrs. Fish, one of the owners, was very nice and tried to assure me the violations could be brought up to code and also they could install the missing safety items and my generator would be safe. I know very litte about electricity, but for someone that does and might be reading this I will list the violations: 200 amp non service entrance rated transfer switch installed on a 150 amp service, no disconnecting means for the transfer switch, ATS was rewired with non-manufacturer parts, and the generator was setup to run the entire house and not capable to do so!!!!!!!! We used this generator a lot when hurricane "Ike" was here and I guess we're lucky our house did not burn down!!!!!! Mrs. Fish and her company were wonderful to me - they are knowledgeable, kind, considerate and strive to bring the highest integrity to their work and their company. In my opinion, this company is the best! DON'T MESS WITH THE REST!