Greensboro Metal Roof Installation

I highly recommend this company. J.C. and Freddy are very professional, courteous and a pleasure to work with. The quality of work that their skilled roofers performed was outstanding.What I appreciate most was their honesty and the level of communication that we received. Due to weather issues, it put a time frame longer than we had anticipated.It was definitely worth the wait. Thanks, Cecil and Beverly Thompson

Fantastic!! They were very nice and easy to talk with. With the exception of rainy days delay, the roof was installed. The guys were very professional and courteous. I will definitely be using them again for stage two of my renovations.

Prompt courteous good price and value has returned to fix issues with no problems. Would definitely use again

Wonderful experience! And it is BEAUTIFUL! This is a great company. They were quick and courteous! I really can't say enough great things about them. Would highly recommend them. Wish I could give them 10 stars!

Roofer contracted to replace an existing metal roof on our house with a new, high quality metal roof. Though he assured us that he would supevise the job himself, he subcontracted it to two other roofers who did not know how to install a metal roof on a pitched roof. The subcontractors walked off the job before a heavy ran and failed to secure tarps over the exposed roof, which resulted in extensive water damage to walls, ceilings, and floors. We had to call Disaster One three times to repair the water damage. The two roofers hired to finish the job were equally incompetent and did not know how to install metal roof valleys and trim around dormers, which resulted in extensive further leaks, eighteen in all. Roofer was not able to find the source of the leaks and fix them, so I had to hire a leak expert to finish the job. The last leak occurred about a year and a half after the contractor finished the job. Roofer did not seem to be concerned about the extensive leaks and water damage until we contacted his own insurer. His crews did not understand how to install metal roofing on a pitched residential roof with valleys and gables. Our home and furniture suffered extensive water damage from the roof leaks from the improperly installed roof. Our old roof never leaked. We were totally dissatisfied with the work done by this roofer and we lodged a complaint with the Better Business Bureau..

Great company to do business with...honest, quality work, prompt, efficient, courteous, customer first attitude, fair pricing and overall very professional. The jobs look great. We definitely plan on using this company in the future.

Jeremy is very friendly, but that is about it after that there was no contact. We signed the contract for work to be done on 6-15-16 for work to be done not started until 8-09-16. In between there was no contact from them, my wife would call for updates otherwise there was nothing. Installation crew was wonderful came went about there work and got it done except for one piece which they put on about a week later. Power exhaust fan is anything but it barely runs and really is a waste of 350.00. People in the office were not very friendly or helpful. Bottom line if you don't care when it gets done and you don't care if the company does not communicate with you about your job then they your company but if you want communication and get the job done promptly go somewhere else.

Larry Street was recommended to me by a contractor. We agreed on a contract price and he requested $10K upfront to cover the metal roofing (big mistake on my part). Larry purchased part of the materials and brought them onsite. He started work on the outbuilding first because our home roof framing was under renovation by another contractor. It took Larry over a month to complete the shed roof (a 10’ x 26’ structure). He came to me and said he was carrying around $80K in cash in his work truck and that money had been stolen. Larry asked if I would pay more money toward the contract. I declined to do that and shortly thereafter, he texted that he had been hurt and would not be able to roof our home. We ended up hiring another roofer who helped me determine that we received about $5K in materials and work from Larry. I took Larry to Small Claims Court and obtained a judgement against him in Davie County, NC.

Stay Away From Roofing-Pro!!!!! With our metal roof installation by Roofing Pro, things started to go wrong right from the beginning, and they just kept on getting worse. The salesman, Wayne, assured us that their company was rated ?A-1? by the Better Business Bureau and that they had a great deal of experience with installing metal roofs, that their crews were ?certified.? (Despite repeated requests as the job progressed, we never saw any evidence of ?certification.?) The disruption to our lives would be minimal, he promised, which was a big consideration because my wife works online from home and has frequent teleconferences. We were told that the installation would occur within 12 days of signing the contract and that they would be ?in and out? in just one day. Well, it took over a month, during which time so many things went wrong that if it wasn?t so incredibly frustrating and enfuriating, it would have been comical. The crew was late getting started, and when they did show up, it turned out that none of them spoke English, except the foreman, Conrado, whose English was shaky, at best. As a result, clear communication with the crew was effectively impossible. As they started work, my wife noticed that there was no underlayment. The salesman had made a big point of this, telling us what kind we were going to get. She was able to get the crew to understand that they needed to stop work, at which point they called the foreman, who had to go out and get the underlayment. When the underlayment arrived at the jobsite, it was not the underlayment we were promised. The foreman, with his shaky English, assured us that this underlayment was better than the one the salesman told us we were going to get. We had to research this on the internet to satisfy ourselves that this underlayment would be satisfactory, because repeated calls to Roofing Pro as the job began produced no response. Despite being told by Tyler, who brought the contracts to be signed, that he would be ?in charge of the job,? we never saw him again after the contracts were signed. Tyler had also tried to get us to sign the completion certificate in advance, ?just to get it out of the way.? That we refused to do so turned out to be the best thing we ever did. Aside from the underlayment not being delivered, not enough metal sheeting was delivered to complete the job, despite Roofing Pro coming out to measure in advance. The ? one day installation? became extended to five days as we waited for material to arrive, with part of the roof being completed and part of the roof being covered by a tarp. Things continued to go downhill from there. It began to rain, and one leak was already detected on the part of the roof that was completed. However, the installation crew had left us with an even bigger problem. The installers didn't want to take the trouble to cut a hole for existing plumbing vent pipe. So, rather than cut a hole and use the boot delivered with the materials, they cut the vent pipe from the toilet and roofed over it! They ?solved? the venting problem by attaching flexible dryer hose to the cut-off vent pipe and then venting it into our attic. Quite aside from the fact that this rendered our house unsaleable, because it violated plumbing code, it started to vent methane fumes into our attic, which is a finished office/studio. When we expressed concern about this, we were assured that this was perfectly normal and that they did this ?all the time.? We protested that this was done without our consent or authorization and insisted that they did not get to modify our plumbing without our permission. We also pointed out that a new boot had been delivered for the vent pipe, so quite obviously, it was not done that way ?all the time.? But since the crew had thrown the boot away, because they had chosen not to use it, a new one had to be obtained. We were promised that they would hire a plumber to rectify the situation. So now we had to wait several more days for the plumber to arrive. When the plumbers that they hired did arrive, they arrived exactly on time. However, they could not proceed without the foreman, Conrado, who had to cut the hole in the roof for them to restore the vent pipe, and he was four hours late, much to the frustration of the plumbers. When he finally did show up, he proceeded to cut the hole in the finished section of the metal roof with a reciprocating saw (or Sawzall), instead of using a holesaw. He also failed to use the replacement vent pipe for a template, which is how it was supposed to be done. How did we know this? My wife looked it up on the Internet, something Roofing Pro apparantly did not know how to do. The plumbers were wondering the same thing as they watched Conrado botch the job. They had hole saws in their truck that he could have borrowed, but Conrado just went at it with the Sawzall and a pair of tinsnips. My wife called Howard, the manager at Roofing Pro, who called Conrado about our concerns. The hole he had cut was too large for the pipe, and it was cut unevenly, with jagged edges, which was no surprise, considering how he?d done it. This was not acceptable. We communicated our concerns to Howard, who seemed more upset by the fact that the plumbers had noticed the job wasn?t being done properly than by the fact that his foreman did not even know what a hole saw was. Even worse, Conrado had cut the hole directly over a roof seam, so the installation looked like it had been done by some amateur do-it-yourselfer. Much of the rest of the installation was also amateurish and thoroughly un-professional. Some of the roofing sheets were not cut properly, and did not extend continuously along the roofline, so the crew cut smaller pieces of sheeting and used them as patches! This was on the front of the house, and looked terrible from the street. It did not look like a new roof, but like an old roof that someone had repaired, and not done a very good job of it, at that. There were a number of metal pieces like this that were not properly cut and installed. There was also a problem with the roof fasteners. The washers were not installed correctly. Many of them were over-tightened, resulting in a deformation of the washers and dimpling of the metal sheeting around the over-torqued screws. Some screws were not tightened enough. How did we knows this? It was a simple matter of going online and downloading the installation instructions from the metal manufacturer, again, something Roofing Pro did not seem to know how to do. It seemed that we were learning more about roofing, out of self-preservation, than the so-called ?certified? installation crew knew. Our complaints led to Howard, the manager, and Don, the owner of the company, coming out to the house, along with a rep from the metal manufacturer. The rep arrived first, and proceeded to glad-hand us by telling us how nice our house looked. But when we started to explain what our concerns were, based on the installation instructions provided by his own company, his attitude changed a bit. Don and Howard arrived a short time later and tried to convince us that everything was going well, but it soon became evident that this tactic wasn?t going to work for them. We had too many facts, and we had photos of what they had done wrong. Don asked my wife how she knew the screws had not been installed properly. She countered by asking him why he did not know. Don assured us that our concerns would all be addressed. The vent pipe would be put back the way it was supposed to be and new metal would be ordered to fix the issues with the patching of the pieces that were cut improperly. He explained that he wanted us to be satisfied. Well, yes, obviously, because if we were not satisfied, he would not be paid, because we would not sign the completion form until the job was done properly and to our satisfaction. We mentioned to him how fortunate it was for us that we had not signed that form in advance, ?just to get it out of the way,? as they had wanted us to do. With the vent pipe finally fixed, the improperly cut roofing pieces replaced, improperly sealed areas re-caulked, etc., etc., we were offered an extended warrantly on the screws, to ensure they would not leak, with the implied threat from Howard that ?nobody wants lawyers involved.? At this point, that seemed to be the best that we could hope for, so we signed the completion certificate. It took over a month to complete a job we were promised would only take one day, and there were numerous problems that never would have been addressed if we had not taken the trouble to check and research them. My wife?s work had been severely disrupted over that period of time, with workers hammering and pounding as she was taking phone meetings and trying to get her work done. Finally, to add insult to injury, Howard gave us a $250 check ?for our inconvenience,? which didn?t come close to compensating us for all the frustration and aggravation that Roofing Pro had put us through. We had to wonder about other jobs that they had done for customers who may not have checked their work as carefully as we did, because we felt that there was not much ?Pro? about their ?Roofing.?

J & H roofing responded quickly to our request for estimates to repair or replace our roof. After receiving other estimates we choose them. We decided to replace old shingle roof with metal roofing and are very happy with that decision. The crew was very professional, friendly and experienced, and supervisors showed up every day to check on progress. We were told the job would take 2 1/2 to 3 days for removing old roof and installing new one. Although there was a delay in getting the job started, once the work began it was completed as promised. We received a 10 year warranty on their work as well as a 40 year warranty from metal roofing manufacturer for the painted roofing. They left our property clean and neat and the roof looks awesome, lots of our neighbors are very impressed with how good the house looks!