When I called initially, he answered the phone with no greeting - just, "Can I call you back?" When he did call back that evening, he seemed extremely casual, like he wasn't that interested in earning my business. I explained what I wanted done, and he said he would need to come over to see it, and the only time he could come would be 8 a.m. in the morning, and the only day that would work for him that week would be the next morning. Since I worked nights, this meant that I would be getting up in the middle of my night to meet him. He called me ten minutes before he was supposed to arrive, and kept me on the phone, asking me for directions until he arrived at the house. He was pleasant, and I explained to him what I wanted done. He asked his first question designed to make the job more lucrative for him - who's doing the stone work for the steps? I explained that a family friend was doing it. He feigned interest, said he was looking for someone to work on his fence at home, and how much was my friend charging? He asked me that twice. I got the distinct sense he was trying to figure out what I was willing to pay, or that he was going to try and outbid it. I showed him that I had several bags of instant concrete already, and he said "No, no, no - for a job like this, we need to use concrete from the concrete plant. This stuff will crumble after a short time." But I had had the rest of the porch built with the same concrete a year before, and it still looked great. He told me that it would cost $200 just to have the concrete delivered from the plant. (I called the local plant later, and they gave me an $80 estimate.) He seemed genuinely interested in what I was planning to do with the landscaping and porch, and offered some good suggestions that showed me that he was experienced in concrete work and landscaping. When I asked how he would do the work, he explained that he and his relatives would come over and do the steps in one day. (This seemed impossible to me, since first the forms would need to be built, then the concrete needs to harden, then it needs to be cleaned and polished in order to have stone laid on it.) He gave me an estimate of $1000!! but that was just if the project took one day. It would be an additional $500 or so for each additional day. I asked him if he would do the work, and he said he would supervise. Overall I felt he was money driven and manipulative, and he didn't feel like my small project was worth his time. I ended up getting someone else to do both the steps and the stone work for a $300 flat rate, and it took them three days to do the concrete - one for each step of the process.