I contracted the job in December 2018 -- everything was thoroughly explained before purchase, and the work began January 2019, as promised. The kitchen cabinets were stripped down to the boxes, which were oak, and in very good condition. I ordered birch for the doors, sides and bottoms, in a beautiful red oak stain. (My cabinets didn't require tops.) I couldn't be more pleased with the quality/construction/thickness of the wood, the Amish wood crafters did a PERFECT job, the grain and stained color are outstanding -- I continue to be very impressed every day with the beauty of the wood. I also had thick shelving installed inside the cabinets, as my old shelving was thin and bowed/bent down. The included cabinet hardware is so attractive, with a life-time guarantee. I had the lower cabinets replaced with drawers, and a large pullout drawer installed under the sink. I also had the 'silent close' hinge feature added to all the cabinets and drawers -- no more banging cabinets!! The installers, Mike and Robert, were hardworking, VERY detailed, wanting to please -- *the best workers I have ever had on any project, ever*. The cabinet doors are lined up perfectly at each edge. They stayed with the job late, until every detail was complete. I think it took a little less than two days to complete. They swept and cleaned up all mess. Since then, I have had two service calls regarding adjustments on the hinges, and the quick repairs were done excellently, no charge -- thank you, Tim! *I also received superb recommendations for hiring others (Steve) for countertop, backsplash and flooring. I cannot praise this company enough for the quality of service and product, plus the quickness in responding to any questions or service call I needed. I would definitely use them again and highly recommend them to anyone -- Outstanding!!