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Grand Rapids Grout Repair

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Reviews in Grand Rapids to Replace or Repair Grout

DUCA TILE AND STONE
4.0
Initial plan was to have them replace grout in master shower, marble floor, master countertop and kitchen counter. Also had several cracked travertine tiles in foyer that needed to be replaced. Estimator sent to house lacked knowledge of the type of travertine used in foyer and provided an estimate containing multiple charges for same work. After the estimate was revised we settled on work in the shower and countertops. The young man sent to perform the work was polite, neat and the workmanship was very good.
- Denise M....
GROUT MATTERS
3.0
Didnt do a full grout replacement as originally agreed in one of the showers, decided last minute they weren't comfortable doing it. They did a "skim coat" instead; lasted about 3 months. Areas where full grout removal and replacement were said to be done are cracking just 4 months later. (Not due to shifting, old grout was fine more than 8 years I owned the house, only replaced due to discoloration.) One of the areas where grout and door meet was completely missed, other areas just ended up looking real sloppy. My husband did better his first time ever grouting. They spent more time here than they expected to remove old grout, I'll give them that. But I wish I'd gotten what I thought I'd paid for- professionally replaced grout.
- Janessa S....
GROUT MATTERS
5.0
Excellent! The guys did an awesome re-grout job in our Kitchen and Bathroom. Shower looked like brand new, and the cracked and chipped grout in the kitchen looked fabulous when they were done. We were very pleased with the outcome and would highly recommend this company.
- Patrice B....
GROUT MATTERS
1.0
The re-grout job was absolutely horrible and left me with many regrets....it looked like a very unskilled person did the job. I was out of town the week they came to do the job. When I arrived home, I immediately called and talked to Joe Mosher, who was, to his credit, very quick to send James out to check the job out. James was horrified at the results and apologized for a bad job and said he would try to make it better.....he ended up spending 2 more full days re-doing everything. The end result was much better, but still not at the level I had hoped for....in addition, I was charged $236.00 for replacing 4 tiles, 2 of which James had broke himself. At this point I just wanted it all to be done. The story does not end.....the bathtub was not draining anymore and when my husband took apart some of the plumbing to the tub, it was nearly FULL of grout that had been washed down the drain! When I called to talk to Joe about this, he sent James out the next day. James worked on the drain for awhile, but it wasn't fixed....I ended up calling a plumber who completely replaced the drain pipes....I have yet to receive his bill. Joe and James are very friendly men, but I would never hire Grout Matters for another job. Incidentally, they have a new policy about old bathrooms with old hard grout like mine had....if they find the grout to be so hard they can hardly drill it out, they will stop the job....I wish they had stopped mine.
- Sarah L....
ReNew Hard Surface Restoration, LLC
5.0
Had a great experience from start to finish. Charles was punctual and respectful of my time. The work was professionally done and the end result is just what I was expecting. Super clean tile and grout with a sealer to help keep things clean. Can't recommend this high enough.
- Jennifer B....
GROUT MATTERS
5.0
Tub job took 1/2 day, stall shower was all-day. Fine job on both. Prompt, polite & diligent.
- Douglas F....
GROUT MATTERS
5.0
He was on time and professional. Came in and looked at our tile, pushed on the walls, did a quick inspection. He was honest and told us that since the drywall was wet behind the tile, we would need the whole tile redone. He said he could do a grout cleaning, but our grout will continue to crack with the wet drywall. I was thankful that he was honest so we did pay for the cleaning only to realize a couple months later that what we really needed was to rip out the tile and re-do it.
- Lindsay S....
ReNew Hard Surface Restoration, LLC
5.0
I got my living room, 2 bedrooms, stairs, and tile entryway cleaned. I saw a noticeable difference in the carpet and tile both. The carpets look amazing and I was surprised at how clean he was able to get the stairs and the areas we walk on all the time. I thought the pricing was very reasonable for the quality of work. Very professional and thorough. I would definitely use again.
- Sue S....
GROUT MATTERS
3.0
The grout in the shower stall tiles was loose and occasionally water was leaking through to the basement ceiling. They re grouted it and did a good job. Also, the grout between the small white floor tiles was discolored in places. We wanted it whitened. They painted on some white cover using a product I later bought at Home Depot. The paint came off within a few weeks. What they really needed to do was remove the grout and re place it. I thought they should have made it more clear just what the options were. The floor paint was rather useless and an unnecessary expense. After checking out some DIY information, I'll redo the floor myself. I'm not sure of the exact date but it was sometime in late 2012.
- Courtney B....
Grout Solutions Inc
5.0
Chris was responsive, polite and efficient. He had been to my house years earlier when the same shower was in bad condition. At the time, he could not help me and recommended that the shower be re-tiled. This was done then but now there was lime scale and it needed routine maintenance. When he walked in, he remembered the house which amazed me. He was quick and reasonably priced and was actually able to call me when he was going to the house so I did not waste time waiting for him. Even better, he did the work the next day.
- Sharon S....

Repair Grout in Grand Rapids

4.7

(112)

Recent Review: . They just did a standard job. It was not anything particularly special. The young guys that came did a nice job selling me on doing a kind of cleaning that I was planning to do. It was not anything special. They just did a standard job. Perfectly frank on carpet cleaning I am not in favor after having had it done for the second time in the last 25 years at home. I am not a believer in carpet cleaning. It looks great when you need to sell your house. Having the carpets cleaned makes the house look really beautiful for about a month. But as soon as the temperature starts to rise and the house gets humid again within a month or two, most of the issues you have had before starts to come back. I would not have a professional carpet cleaner come in and do my house again. Nothing wrong with Stanley Steemer, I would not have it done by anybody. I would rather replace the carpeting after 6 to 7 years. That is my belief on it. Or change my floor to wood and tile and give up the carpeting. Nothing against Stanley Steemer, they did a fine job at a fair price. My own personal experience with carpet cleaning is one that it does not last long enough to make worth the money. I did not know Stanley Steemer did grout cleaning on tile until they came. If you issues with grout they come do it with the machines. It might take you a day or two to do it by hand by yourself; they can knock it off in an hour and half. They have a machine that is designed to do it. This machines shoots steam in a narrow band similar size to grout line on tile. Then it suctions back up the moisture that condenses from the steam in the similar manner. So they go line by line super fast which would take you hours and may be even days to do. I did not know that they did it and it was helpful for me. That piece of their I would do again. They did good solid job.
4.9

(92)

Business Description: Top Care Cleaning is a locally owned and operated business, serving the greater Grand Rapids area since 1980. Our cleaning professionals have many years experience among them. We select only the type of personnel you yourself would invite into your home and train them to be experts in their field. This means you will receive: *Top quality workmanship *Friendly, personalized service *Professionally trained and supervised employees All Top Care Cleaning employees and owners are fully bonded and insured. Travel charges will be disclosed if applicable. ASK ABOUT OUR ANGIES LIST 10% OFF DISCOUNT.
5.0

(1)

Business Description: Small Sub-contractor. 1-10 employees. payment due once service is completed and home owner has walked thru, unless otherwise agreed upon before service has began. If product and labor are both purchased from Flooring Solutions a 15% discount will be taken off the labor.
N/A
Business Description: Husband&Wife team.No technicians.Free No Obligation Demo. No subs used.
N/A
Business Description: Macatawa maintenance is a full floor cleaning and janitorial service. We provide professional quality service for anyone who needs quality.
5.0

(157)

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Recent Review: Excellent job. Responded to my initial call quickly. The job took 6 hours and the technician worked conscientiously hard those 6 hours....not even a break. Very anxious to please and I was pleased. Cost was reasonable and competitive.
5.0

(40)

Recent Review: Had a great experience from start to finish. Charles was punctual and respectful of my time. The work was professionally done and the end result is just what I was expecting. Super clean tile and grout with a sealer to help keep things clean. Can't recommend this high enough.
4.5

(24)

Recent Review: Excellent! The guys did an awesome re-grout job in our Kitchen and Bathroom. Shower looked like brand new, and the cracked and chipped grout in the kitchen looked fabulous when they were done. We were very pleased with the outcome and would highly recommend this company.
4.5

(12)

Recent Review: Initial plan was to have them replace grout in master shower, marble floor, master countertop and kitchen counter. Also had several cracked travertine tiles in foyer that needed to be replaced. Estimator sent to house lacked knowledge of the type of travertine used in foyer and provided an estimate containing multiple charges for same work. After the estimate was revised we settled on work in the shower and countertops. The young man sent to perform the work was polite, neat and the workmanship was very good.
5.0

(406)

Recent Review: Repaired grout in green tile in the back entrance, color matched to the odd green existing color. The color match was great. Repaired grout in the basement of a sand color. Repaired grout in the bathroom around the shower door area and around the bathtub that had cracked. Matches and looks like new. He was professional and courteous. Would definitely use again.

Frequently Asked Questions & Answers about Repair Grout

What services are related to Repair Grout?

  • Tile Installation

  • Flooring

  • Hardwood Floors

  • Handyman

  • Home Remodeling

  • General Contractors

  • Epoxy Flooring

What do customers in Grand Rapids say about Repair Grout?

Initial plan was to have them replace grout in master shower, marble floor, master countertop and kitchen counter. Also had several cracked travertine tiles in foyer that needed to be replaced. Estimator sent to house lacked knowledge of the type of travertine used in foyer and provided an estimate containing multiple charges for same work. After the estimate was revised we settled on work in the shower and countertops. The young man sent to perform the work was polite, neat and the workmanship was very good.