These people overcharge because they assume you are going to use your insurance company to pay them. I want you all to pay close attention to the price I paid for a soggy carpet. Please note, this was a soggy carpet, not a flooded basement or anything. The total square footage of carpet that was wet was 31.25 sq ft. The company gave a high estimate of the square footage they actually extracted water from. They charged me for taking the baseboard down, the dehumidifer and 3 fans per day, equipment set up and take down and monitoring, (which by the way they did not monitor). emergency service call after business hours which are any hours after 5:00pm during weekdays and all day weekends, water extraction from floor, anti-microbial agent, lifting up the carpet for drying, and tearing out wet carpet pad, and haul away. Seriously, they actually broke down the charges exactly like that. They did not remove water from the amount of carpet they stated they did on the bill and they certainly did not spend 6 hours in my home setting up and monitoring. They spent a total of less than 1 hr in my home and billed for 6 hours. They billed for debris removal and there was none. I write this review as a caution for all of you. I watched what these people did which was extract water, remove baseboards, and set up fans and a dehumidifier. How this amounted to $1100 dollars is beyond me, especially for a space that was barely 5 ft by 6ft. I suggest that if you have a small section of wet carpet that you rent a water extractor, or cut up the carpet and take it to a carpet store and buy a section of carpet similar to the one you have. To stop the mold from growing on the drywall, rent some industrial fans, and a dehumidifier. Do not file an insurance claim and do not under any circumstances call these people. If I had just replaced the small section of carpet they charged me $1100 for and rented some industrial fans, it would have cost me less than $200. I could have had the whole room replaced with carpet for what they charged. I seriously can not and will NEVER recommend these people to anyone.