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Reviews in Grand Rapids for Installing Hardwood Floors
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Lakeshore Floor Sanding
5.0
The experience was a good one. They were on time, prepared and got to work immediately. Their work was of high quality, and they did no damage to any of the baseboards. They finished the job when scheduled. No nonsense, just a good job.
- Tom C....
Rivertown Flooring
5.0
He did a fantastic job. He ended up saving me a lot of money - he was more affordable than everyone else by $1,500. He was very meticulous. He also worked alone.
- Sandra W....
FLOORING BY DESIGN
1.0
We went into this store on a recommendation at the end of December 2014. The owner was helpful in picking out samples, gave us some pricing (verbally), and let us take home some samples. She stated that she would call the following week to schedule an in-home appointment. Weeks went by. We called and were told she would call back. We went in to the store 2 more times for samples and each time were told she would contact us. When she did eventually make it out to our home (6 weeks later), the pricing and other information that she gave us at that time was completely different than when we originally spoke to her. The material and installation numbers she gave us at our home were much higher than 2 months previous (the scope of work did not change during that time). She said she would email a quote. We called and emailed several times the following week and never received an actual quote (or any response at all). We found someone else who was responsive and professional. The other staff in the store was helpful, but the owner just sort of flaked out on us
- Benjamin D....
Rivertown Flooring
5.0
Start to finish, Andy Lockwood is hands down the best in floor refinishing! After ripping up carpet throughout my home, I noticed that there was significant pet stain damage to the hardwood floors from a previous owner. I didn’t have much hope that the floors could be salvaged. I had an idea how I wanted the floors to look. Andy gave me his recommendation…which was not at all what I had originally planned for the floors. Andy’s idea exceeded my plan! The floors turned out beautifully, they are stunning. Andy is methodical and takes his time to do a thorough job. You will not be disappointed in choosing Andy from Rivertown Flooring to refinish or repair your hardwood flooring
- Victoria C....
Rivertown Flooring
5.0
Andy came to our house to refinish our upstairs living space about 6 months ago and did a fantastic job. The original hardwood floors were in rough shape from previous owner's pet urine. By rough shape, I mean ROUGH shape. Andy sanded, filled, repaired, stained and the floors look beautiful! Would absolutely recommend
- Aaron P....
WAGNER'S CARPENTRY & CONSTRUCTION LLC
1.0
WARNING!!! I have no choice but to warn other people about LL Flooring (Lumber Liquidators). While the materials are nice, the installation was completely botched. My 100 year warranty, hard oak floors are coming apart at the seams 6 months into the job, because they were not installed correctly. I was charged a PREMIUM for this installation, but the floors were incorrectly installed by people who are either incompetent, lazy, or both. Now I am the one who has to deal with the mess. The main problem is that the flooring is not attached to the subfloor (LAZY work!!!), & it was installed as a floating floor (this is an oldschool wood flooring that needs to be nailed to the subfloor). The flooring is coming apart & moves around with every step! I can push some of the planks in & out of position with my fingertips. Everything is crooked- nothing is straight. I've had LL out to do repairs THREE TIMES already, & in the process they've damaged my baseboards. After seeing other people with the same problems, it's probably best to stay away from LL & choose another option. Their installation is a complete joke. They are not hiring skilled installers to do their work, but will happily charge you a fortune for installation & will give you the run around when you have a problem. My advice: avoid LL Flooring at all costs & save yourself a huge headache
- David M....
LUMBER LIQUIDATORS
1.0
After working with this company to select the appropriate materials and "recommended" installation of our new flooring, we scheduled the installation. The flooring was received and allowed to come to the required temperature and humidity (checked and postponed installation twice). Installation went well and the floor looked great. We controlled our temperature and humidity religiously to maintain the required conditions. Even so, within 1 - 2 months the floor began to shrink, enventally leaving gaps of 1 inch or more. We contacted Lumber Liquidators who were very slow to react and per their suggestion, we paid to have the floor relayed and left over boards used. The problem came back in a few weeks. After a long period of time, LLs finally sent someone to inspect. Of course the damage was done and their final report was the installation process, which was "recommended" by LLs was incorrect. They refuse to acknowledge any responsibility or respond to further inquiries (perhaps due to a class action lawsuit I found pertaining to this exact complaint). They cut us loose. I will never buy anything from them again and advise everyone I speak to not to do business with them
- Sandy N....
ACL FLOORING & INTERIORS
5.0
ACL did such a good job. One of the walls in the family room is brick and they cut the hardwood so precisely that it looks like it continues to run underneath the brick wall. They also took out the old bulky register covers and put sunken ones underneath the floor so it looks beautiful. They were here when they said they would be, they did what they said they would, and it turned out the way they said it would, There was one problem, a stain on the stairs, and they came back out and sanded it and fixed it for me
- Jody H....
Rivertown Flooring
5.0
Rated this in detail at time of service. Installer very professional. Assistant just learning the business. On time; on budget.
- Marcia L....
Rivertown Flooring
5.0
My floors turned out great! Very easy to work with, reasonably priced, friendly, hard working, and quick. He was able to save my floor that had laminate and plywood glued and nailed down to it. I’m very happy and would hire him again.
- Paul S....
New Image Remodeling
5.0
The job was completed within the designated time frame and for less than the original bid. Mark is easy to work with, professional, prompt, and an excellent communicator. We had a limited time frame in which to complete the job (before the start of the summer season). When we decided to change one aspect of the project, Mark accommodated our request and made alternate arrangements immediately to address the modification. Scope of project: Mark remodeled a bathroom, installed carpeting on 2 sets of stairs, repaired a plumbing valve in a 2nd story bathroom, installed Cortek flooring on 1st floor and refinished hardwood flooring on the 2nd floor
- Liesl M....
Rivertown Flooring
5.0
They were priced right. The floors are beautiful. They are very reliable. I would highly recommend him.
- David W....
JUST FLOORS INC
5.0
They fit it in on a single day from taking out the carpet and putting in the hardwood floor. They also did a great cleanup job, no one would have known work was done that day.
- Andrew D....
ACL FLOORING & INTERIORS
1.0
They did such a good job that I actually had to take them to court. I was very disappointed because I went by Angie's List and wanted to get reputable people. This one was absolutely disastrous. They did such a bad job and it took so long. The price wasn't bad; but of course we get what we pay for. Their price was about $200 to $300 difference of the other places that I enquired. They were supposed to sand the floors and refinish the floors and put a new coat of polyurethane. They sanded the floors but didn't sand it properly. There were still lots of marks on the floor. They did such a lousy job when they put the polyurethane on top that we could see the splashes of the polyurethane. I have a lot of pictures that I took. They were supposed to complete it in five days but it took them almost a month. They just threw all the dust that they accumulated from sanding the floors on the front yard. All of the baseboards in the house which I had refinished and had painted already had the polyurethane stains. We had to redo all the baseboards in the house. They had even splashed some on the polyurethane on the walls. They were absolutely horrible
- Lily S....
Fabulous Floors West Michigan
5.0
They gentleman that we talked to was Jim. He came out, gave us a good, fair estimate we thought. Always communicated with us, with what to expect. He was very forthcoming about a few of the downsides in getting your floors done.
Great. These gentlemen are punctual, professional, and extremely good at what they do. We have used them 5+ times. If you see them work, you will never think of refinishing your floors yourself.
Nels and Chris did an amazing job refinishing our hardwood floors. They are professional, knowledgeable, and the end result is fantastic. They use eco-friendly products and a dustless sander which meant no mess in our house while they worked. Nels came out to quote the job, and was the one here everyday working. They are so passionate about their work and loved finding what was hiding under our beat up original floors. They did such a beautiful job bringing them back to life. I am so glad we chose Sandii Bros
They’re always on tv, they advertise all the time everywhere. They are one of the biggest companies in Grand Rapids. I’ve had them for years. I’m due to get them again, I’ve got to call and have them come in. I don’t remember the cost, but it wasn’t horrible. I don’t think it was $100, I’m pretty sure it was under $100, it might have been $90 something. They do a good job, that’s why I have them. They come out almost when you call, you don’t have to wait a long time. I do use them. I keep going back to them because they’re good, they always do a good job. It takes probably a couple of hours to do the work. They put things beneath your furniture, they’re really good. They move your furniture and they go under it and replace it, and put those little things under it
Dave did a fantastic job with the flooring install! I love the new look. He was great at communication and quick to come out for the quoting and install. Would highly recommend!
Could not be more pleased with my experience with Garage Kings and the way the garage floor turned out. Russ did an excellent job explaining the process, and with communication from quote through installation. I also really appreciated the storage trailer offered (free of charge!) to provide a secure location for the items from my garage during the installation process. The floor is amazing, transforms the garage from a dull, plain space into another highlight of the condo. Plus, so much easier to clean and maintain. Strongly recommend contacting Russ and Garage Kings and having them do the same for you
We hired JS Tile to install a tile floor and backsplash in the house we were building. Jessie was responsive to all of our questions leading up the project, and was able to shift the installation as we were delayed in the construction process a couple of weeks before he was scheduled. The installers showed up early on the day of the install, and worked above and beyond to finish the job early. We are extremely happy with the quality of the work, and the professionalism of the installers. The floor and backsplash look outstanding. I would readily hire JS Tile to do any future tile work
Refrigerator only 18 months old but out of warranty. Will came the day I called. He was very polite and professional. He replaced parts for the refrigerator and also repaired my bathroom vinyl plank flooring. He spent a lot of time looking for the matching planks and did an excellent job replacing them
Ahead of schedule. Alex is professional. A good listener, knowledgeable and informative. Maintains contact. Discusses changes and possible adjustments to the plan. No surprises. Efficiently coordinates all aspects of the projects. Very particular about getting the work done with the best possible outcome. I would hire him again in a heartbeat
It went really well. they were on time and Tim was available quickly by phone when we had any questions. The work was very well done and smooth process. We are really happy with the outcome. It turned out great!!
The sale at the store was great. Great service!! the installation was perfect. the guys showed up on time did a great job and work 2 longs days to get the job done in time. I would highly recomend going to Sullivans.
They were very good. They told me it take a day but the guy that they sent over was very meticulous and it took him three days, which was okay, because he was very neat and did a great job. It is beautiful. They went above and beyond and they concerned about their customer. They had a good follow up before they even started a job they send a construction engineer over to look at house and then their follow up was great because they sent two men back to make sure that the job was done to our satisfaction. I plan to use them again in the future
He did a fantastic job. He ended up saving me a lot of money - he was more affordable than everyone else by $1,500. He was very meticulous. He also worked alone.
We have used Carpet Bonanza many times over the years. This time, we were looking at hard flooring options for our kitchen and dining room. ling them to us. We worked with Ann, who was wonderful. We had one of the installers come out and measure the area, and he was very nice and professional. Ann was very prompt with quotes, calling and emailing them to us. We did end up purchasing in stock laminate flooring cash and carry to install ourselves
The installers, both carpet and hardwoods, were punctual, polite and very good at their respective jobs. We had no trouble with the installation and are very, very pleased with the results.
Rate Angi's Hardwood Floor Installation in Grand Rapids
Featured Rating:
4.7
Hardwood Floor Installation in Grand Rapids are rated 4.7 out of 5 based on 521 reviews of the 20 featured Grand Rapids pros
The Angi rating for Hardwood Floor Installation in Grand Rapids is a rating based on verified reviews from our community of homeowners who have used these pros to meet their Hardwood Floor Installation needs. Angi’s review system takes into account ratings on price, quality, timeliness, responsiveness and feedback for Angi Certified Pros.
Frequently Asked Questions & Answers about Hardwood Floor Installation
What services are related to Hardwood Floor Installation?
Flooring Installation
Floor Cleaners
Tile Installers
What do customers in Grand Rapids say about Hardwood Floor Installation?
I WAS VERY IMPRESSED WITH THEIR SERVICES AND THEIR ABILITY TO GET THE WORK DONE SO QUICKLY. I WAS HAPPY WITH THE PRICE, TOO. THEY WERE VERY CLEAN AND EXPERIENCED. IT LOOKED LIKE THEIR MATERIALS AND TOOLS WERE OF HIGH QUALITY.