On March 18 GranitePro owner came to our house (within one week of original contact.) He reviewed work to be done and gave us an estimate. His lowest estimate was based on a provided and quot;Promo Listand quot; of 20+ granite colors. It was suggested we visit one of the Grand Rapids area granite warehouses. We chose to go to Mont Granite in Grand Rapids. They had a large selection of slabs...so much easier to choose a color based on a huge piece of stone! We found and reserved a slab,( it happened to be on the Promo List), to be delivered to Granite Pro. We then ordered a new sink, faucet and garbage disposal and when we received those items we called GranitePro to set up an April 19 template date. The measurements were done with a laser and was a very efficient process. On April 29 the old counter tops were removed and the new granite installed. The only and quot;glitchand quot; with this whole process was our existing ceramic tile back splash. It extends from the top of the 4and quot; counter back splash to just under the cabinets. The removal process of the old counter top went smoothly and the ceramic tile was not harmed. But because the new granite was of a different thickness than the old existing solid surface, the 4and quot; granite back splashes had to be and quot;customand quot; made after the counter top was installed. That caused a 16 day delay....basically because GranitePro got very busy and the crew was out of town. During this hiatus the office staff (Pam) did a stellar job of keeping us informed and letting us know we were not forgotten. The 4and quot; back splashes were installed on May 15 and look fantastic. The transformation of our kitchen is awesome.....canand quot;t believe the difference! We are extremely pleased with the final result.