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Reviews in Grand Rapids to Install Bamboo Flooring
JUST FLOORS INC
This company installed a floating bamboo floor over a concrete pad(the bay window has a wood base). We experienced some issues at the time of installation(which were remedied) and later with product shrinkage(which were not). We have been told that the installation method used in our case,was not optimal. The owner doesn't readily answer phone calls. He has offered to reimburse us.
- Mary K.
Flooring America
Sergei Petrenko is the owner of Flooring America and he is an outstanding businessman who practices customer service and guarantees customer satisfaction. I started shopping for hardwood floors for my condominium in spring 2012. Because the unit lies on a concrete slab and I wanted to run the same flooring throughout, I had limited options. Sergei consulted with me over several visits and we discussed appropriate alternatives. I ultimately decided on solid strand bamboo, which holds up well to humidity and moisture. Since I was not happy with the orangey tone of the only choice, Sergei researched the entire industry to see what other cost-effective products he could find. He was able to locate a natural, honey-toned option that completely met my design and budgetary needs. Sergei had nothing to gain from expending extra time and energy to ensure my happiness, which was his stated goal. Then a major problem developed. The installer whom I thought I had hired never showed up at the job but instead had subcontracted the work to someone else. The new installer laid the floor laterally rather than longitudinally from the front door to the slider. At no time had the installers called me to verify direction but instead made that critical decision on their own. When I confronted the lead man with my dissatisfaction, he defended his decision to run the boards width-wise. He told me I would have to pay him to pull up the floor and reinstall it in the preferred direction. That's where Sergei stepped in. He listened to my entire account and agreed that the installer should have checked with me before proceeding with the work. Sergei ordered more wood to cover the shortfall and worked out an arrangement with the installer, on my behalf, to cover the full cost of pulling up and relaying the floor lengthwise. I am sure that Sergei spent most of the profit he made on my order to rectify this bad situation. The true test of any company is how it handles a problem like this. Sergei could not have done a better job making things right with me, and I will use Flooring American again in the future and refer my friends and family to his store. I am more loyal to Sergei and his company now than I would have been had the incident never happened, and he has earned my appreciation, respect, and patronage.
- Patricia D.
Chris Willis
Chris was punctual and communicative the job. He and his assistant did a poor job cleaning up after themselves but everything looked great when finished. However, the concrete wasn't property sealed and the floor buckled. We had to buy another box of flooring and Chris repaired the buckled section. A few months later it buckled again. We had another installer come out and he pointed out that all of the flooring was cupped from moisture. We have a dehumidifier in the space since day one and kept it at 50% so it was definitely coming up through the for. We now need to have the entire floor replaced.
- Justin P.
JUST FLOORS INC
We met with and discussed the prospective work with several firms. Bob from Just Floors met with us and gave us some good advice regarding how to lay out the tile and hardwood and selection possibilities. Although we were not there when the work was done, Just Floors did its work in a timely manner and without owner supervision. Just Floors also coordinated well with a painter we had hired to remove wallpaper and painting the main floor and part of the basement floor. Just Floors also came out twice for follow-up (2011 and 2012) , replacing a tile giving the optical illusion of a leak on the floor of one of the bathrooms and to repair nosing to the basement stairs that had been damaged when remodeling was being done in the basement. The floors look great.
- Betty S.
Rivertown Flooring
Excellent experience! Andy treated our home with care as if it were his own. The floors are stunning! We are so pleased with our selection of Rivertown Flooring. Customer service is outstanding as well! We highly recommend Rivertown Flooring!
- Max H.
Garage Kings West Michigan
Could not be more pleased with my experience with Garage Kings and the way the garage floor turned out. Russ did an excellent job explaining the process, and with communication from quote through installation. I also really appreciated the storage trailer offered (free of charge!) to provide a secure location for the items from my garage during the installation process. The floor is amazing, transforms the garage from a dull, plain space into another highlight of the condo. Plus, so much easier to clean and maintain. Strongly recommend contacting Russ and Garage Kings and having them do the same for you!
- Todd H.
Cortez Flooring Inc
Cortez Flooring in one-day installed Resilient Vinyl Valore Planks for my 1,101 sqft basement! I was a bit concerned on what type of floor to put down in my basement & how much it would cost. I needed a high-quality floor for an area of 1,101 sqft. I remembered how great a job Cortez Flooring did in the past, so I contacted them for professional advice. First, they listened to my concerns and what style floor I imagined in my space then explained and recommended floors.' The process was very easy and transparent from beginning to end. I was very impressed again with their work, they cleaned out the old carpet and scraped out the old sticky padding from the concrete. They focused on the installation, no smoking breaks or messy floors to clean up; they cleaned up after the installation. My kids immediately enjoyed the new floor. I highly recommend Cortez Flooring because they are professional and all around respectful making the service price absolutely worth it!
- Araceli B.
Complete Flooring & Interiors
REPAIRED AND INSTALLED FLOORS WHEN OTHER CONTRACTORS SAID IT COULD NOT BE DONE . COMPLETE FLOORING SOLVED FLOORING ISSUES AND DID A GREAT INSTALLATION. WOULD HIGHLY RECOMMEND THEM TO ANYONE WHO HAS CONCERNS ABOUT THEIR FLOORING INSTALLATION. VERY KNOWLEDGEABLE AND VISITED JOB SITE OFTEN DURING INSTALLATION. VERY COURTEOUS AND PROFFESIONAL
- William W.
Garage Kings West Michigan
We LOVE our garage floor done by Garage Kings of West Michigan. The quote was competitive. Russ and his teammate were prompt with a quote and able to get us scheduled on a specific date we wanted. They dropped of a trailer for us to store our garage "stuff" in to keep it out of the elements. Once they started the whole process took about 9 hours. It looks amazing, and we are very happy with their work and professionalism.
- Lynn S.
New Image Remodeling
The job was completed within the designated time frame and for less than the original bid. Mark is easy to work with, professional, prompt, and an excellent communicator. We had a limited time frame in which to complete the job (before the start of the summer season). When we decided to change one aspect of the project, Mark accommodated our request and made alternate arrangements immediately to address the modification. Scope of project: Mark remodeled a bathroom, installed carpeting on 2 sets of stairs, repaired a plumbing valve in a 2nd story bathroom, installed Cortek flooring on 1st floor and refinished hardwood flooring on the 2nd floor.
- Liesl M.
Bamboo Flooring Installation in Grand Rapids
Angi : Local Reviews : Flooring Installation : MI : Grand Rapids : Grand Rapids Flooring Installation : Grand Rapids Bamboo Flooring Installation
Super Service Award
Recent Review: They did such a super job that when I wanted to replace the bathroom floor I called Advanced Flooring again because I they did such a great job the first time. Now all my floors have been replaced by Advanced Flooring. You wont be disappointed.
Recent Review: We were extremely satisfied with the work done. Paul, the owner, selected new oak flooring that exactly matched the existing 25 year old floor. The crew spliced it in and refinished everything such that you cannot tell the difference between the old and new. I would best describe their work as meticulous and thorough. The floor was refinished with a Bona Dryfast Oil Sealer and two coats of satin Bona Traffic. The final result exceeded expectations and is essentially perfect. Paul was great to work with, very helpful in deciding what to do, and competitive in his pricing. I highly recommend this contractor for wood floor work.
Super Service Award Business Description: We offer a full array of flooring sales, design, and installation services with over 20 years of experience. At Optimal Home Services LLC, we believe in educating our customers on the type of flooring that would work best for their home, need, and budget. We offer discounts to military, civil service, teachers, and our returning patrons! Looking for an Optimal product at a great price? We have you covered! Contact us today for your Optimal flooring experience! (Formally Optimal Flooring Design and Conception)
Recent Review: Flooring Direct is the best company I have worked with. They offer friendly service, great prices, and get the work done in a timely, professional, and quality manner. I really can't imagine a better experience with a seller and installer of flooring. Highly recommended whether you are not sure what you need, or if you know exactly what you want they work to meet your needs with a quality flooring solution.
Business Description: Archer Hardwood Floors, LLC is located in Grand Rapids, MI. We enjoy servicing customers in Grand Rapids and all surrounding areas. We provide free estimates to all our customers. Tom and Jason guarantee the job and ensure 100% satisfaction to all clients. We require half down and half on completion.
Business Description: Need help with your home remodeling project? Countryside Tile & Stone can help. We specialize in residential tile installations ranging from back-splashes and floors to tub surrounds and custom showers. Email us at countrysidetileandstone@gmail.com or call Kodi at 616-232-0129
Recent Review: Ahead of schedule. Alex is professional. A good listener, knowledgeable and informative. Maintains contact. Discusses changes and possible adjustments to the plan. No surprises. Efficiently coordinates all aspects of the projects. Very particular about getting the work done with the best possible outcome. I would hire him again in a heartbeat.
Recent Review: Dan did an excellent job for us. When we realized the leak was more than what we originally thought, he just tucked in and took care of the problem. He took the extra step of sealing the subfloor before he put down the new plywood and then he sealed the plywood so if the toilet should leak again, we won't have to replace it all again. He suggested a way to save a few dollars on the installation of the vinyl flooring and did an excellent job installing the baseboards. I will be asking Mr. Handyman, and hopefully Dan, to come back and do a couple of other projects in our home by the end of the year. I highly recommend Mr. Handyman and won't hesitate to call them again.
Recent Review: Excellent experience! Andy treated our home with care as if it were his own. The floors are stunning! We are so pleased with our selection of Rivertown Flooring. Customer service is outstanding as well! We highly recommend Rivertown Flooring!
Super Service Award Recent Review: Could not be more pleased with my experience with Garage Kings and the way the garage floor turned out. Russ did an excellent job explaining the process, and with communication from quote through installation. I also really appreciated the storage trailer offered (free of charge!) to provide a secure location for the items from my garage during the installation process. The floor is amazing, transforms the garage from a dull, plain space into another highlight of the condo. Plus, so much easier to clean and maintain. Strongly recommend contacting Russ and Garage Kings and having them do the same for you!
Frequently Asked Questions & Answers about Bamboo Flooring Installation
What services are related to Bamboo Flooring Installation?
Flooring
Handyman
General Contractors
Interior Decorators
Home Remodeling
What do customers in Grand Rapids say about Bamboo Flooring Installation?
Sergei Petrenko is the owner of Flooring America and he is an outstanding businessman who practices customer service and guarantees customer satisfaction. I started shopping for hardwood floors for my condominium in spring 2012. Because the unit lies on a concrete slab and I wanted to run the same flooring throughout, I had limited options. Sergei consulted with me over several visits and we discussed appropriate alternatives. I ultimately decided on solid strand bamboo, which holds up well to humidity and moisture. Since I was not happy with the orangey tone of the only choice, Sergei researched the entire industry to see what other cost-effective products he could find. He was able to locate a natural, honey-toned option that completely met my design and budgetary needs. Sergei had nothing to gain from expending extra time and energy to ensure my happiness, which was his stated goal. Then a major problem developed. The installer whom I thought I had hired never showed up at the job but instead had subcontracted the work to someone else. The new installer laid the floor laterally rather than longitudinally from the front door to the slider. At no time had the installers called me to verify direction but instead made that critical decision on their own. When I confronted the lead man with my dissatisfaction, he defended his decision to run the boards width-wise. He told me I would have to pay him to pull up the floor and reinstall it in the preferred direction. That's where Sergei stepped in. He listened to my entire account and agreed that the installer should have checked with me before proceeding with the work. Sergei ordered more wood to cover the shortfall and worked out an arrangement with the installer, on my behalf, to cover the full cost of pulling up and relaying the floor lengthwise. I am sure that Sergei spent most of the profit he made on my order to rectify this bad situation. The true test of any company is how it handles a problem like this. Sergei could not have done a better job making things right with me, and I will use Flooring American again in the future and refer my friends and family to his store. I am more loyal to Sergei and his company now than I would have been had the incident never happened, and he has earned my appreciation, respect, and patronage.