Grand Rapids Fireplace Installation
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Reviews for Fireplace Install in Grand Rapids
HANCOCK CHIMNEY SERVICE
BEWARE!!!! WOOD STOVE ENTHUSIASTS... After a long search in my area for an installer of a wood burning stove (purchased from a well known company) I found Hancock Chimney Service. All of the other companies would not install due to the fact the stove was not purchased from them.. Hancock would. Hancock Chimney charged $99 off the bat to come take a look, then they would send a quote. If I ok-ed this, the $99 would be taken off the total, otherwise you were out of luck - basically locked in. I was quoted $6,000. High end from my research. With obviously wanting the stove, I agreed to have them install. End of October 2022 was set for installation. They had called for the stove manual to be sent before installation, so it was HAND DELIVERED to them. Installation date was approaching and after many attempts to reach the installer to go over what I needed and when to expect the installer, I finally received a call TWO days beforehand. The installer ASSURED the 2 pieces I did not have (hearth & stove board) would not hold up the job. Morning of installation came and the two installers spent half the day measuring where to place the stove and looking in boxes of parts. They informed me that unforeseen parts were needed (couple elbows & straps). They were going to pick them up and return the next morning business as usual and get this thing installed!!! The office called the next morning.... $1,700 ADDITIONAL CHARGE, for the few pieces. That was the end of this disaster. Classic bait and switch.... To make this even more of a scam, they sent an invoice for $1,400??? W** Having worked hard for a living, I understand paying the two workers for their time. But that is just unreasonable for what "labor" they did do (approx. 6 hours). They really expected me to pay a total of $1,499 for an incomplete job and a run-around. UNPROFESSIONAL! Shady company. Look elsewhere. Van I. Rockford, M
- Van I.
Premier Mechanical Service LLC
They installed a dishwasher for me and it flooded my basement the first time I used it. They came back to fix it and they worked on the wrong part and it flooded my basement again.called them and told them where it was leaking and they said they would come back the following Monday and then they didn't. We had to go to where we bought it at and threaten them several times before they came back and fixed it. But we still need carpet and drop ceiling replaced because of the leak
- Shannon W.
Heritage Fireplace and Design Center
We purchased a Country Wood stove and had it installed. The sales help were very knowledgeable and patient. The installers were prompt, helpful and considerate. Extremely satisfied with both the product and the service. Price point was excellent as we compared cost at two other dealers and decided to go with Heritage. Highly recommend
- Russell A.
EISENGA MASONRY
My experience was very positive and great. He showed up on time. He was friendly and very thorough in clean up. He answered all of my questions. I would recommend him to anyone who would consider this sort of work.
- Kimberly A.
Heritage Fireplace and Design Center
I wanted to convert a wood burning fireplace (with a gas starter) to a full natural gas unit. Rob at Heritage was knowledgeable and easy to work with. Great crew installed my unit in great shape. Heritage does not sell junk so you may be able to find cheaper somewhere but for a quality unit I am extremely happy with Heritage
- Dallas R.
The Chimney Specialist LLC
Andrew first came over to inspect my chimney. My wife and I just bought a house in Heritage Hill and weren't sure of the chimney condition. He said everything looked to be in good shape, but that we should install some sort of damper. He let me know the associated costs of the two different options, and then gave me his recommendation (the cheaper option!). Once we approved his work, he immediately let me know when he'd be available to install. He came to perform the installation the same day the flue top damper came in to his supplier. As first time homeowners, he also gave us some great advice on how to care for our fireplace/chimney, and when to perform maintenance (chimney sweeping). Andrew is highly recommended
- Adam M.
FLAME CENTER
It went well. They had to correct the chimney problem. They were quite polite and respectful. They did good work. The most outstanding thing was correcting the chimney problem, which was tricky.
- Arvin H.
H2Oasis Inc
We feel lucky to have found H2Oasis, and confess we're disconcerted by the negative reviews. Check out Google reviews and their own Facebook Home Page. This team is professional, responsive and knowledgeable. And very competitively priced. We had many hurdles in our renovation to overcome, and H2Oasis helped us every step of the way. And p.s.: during power outages the fireplaces WORK because of the battery back up. Wowzer!
- Diana S.
ROYAL FIREPLACE
WE HAD A LOT OF COMPANIES COME OUT TO OUR HOUSE TO SEE IF THEY COULD INSTALL IT BUT THEY COULD NOT DO IT. THIS COMPANY CAME OUT AND THEY WERE VERY CONFIDENT THAT THEY COULD DO IT. THEY LIVED UP TO THEIR WORD AND, OUR FIREPLACE LOOKS GREAT.
- Matt H.
Heritage Fireplace and Design Center
Excellent service and communication. Company provide easy to understand clarifications and met everything that they committed to do. We highly recommend them.
- William H.
Premier Mechanical Service LLC
I think I found him on Angie's List. His name was Jason. We contacted him a couple of weeks ago and he came out to give us an estimate. We ordered what we needed and he came out and installed it today. He was excellent.
- Roger H.
FLAME CENTER
They were scheduled waaay out - by about 2-3 weeks. I was the last visit on the day they were scheduled to be here but they had to reschedule because of an unexpectedly long appointment right before mine. They were very apologetic and gave me a discount on the trip charge for my inconvenience without me even asking. On our rescheduled day, Rick called me 40 minutes before he arrived to let me know he was on his way. When he arrived he listened to the issues, asked questions, examined the fireplace and switch, gave me the diagnosis and started work. He put a cover down to protect my carpet and cleaned up wonderfully after himself. The fireplace is GORGEOUS now! Better than we first saw it! Rick made sure the flames were the right height and distribution, placed the logs beautifully, cleaned/replaced/arranged all the little glowy do-dads, and polished the front glass. He's a fireplace artist! Rick is very polite, very professional and one of the nicest people I've ever met. He was patient with me, answered questions I didn't even know to ask, and made sure that I knew all the information to keep my unit healthy. Next time I need any help with my fireplace, I'll definitely ask for Rick
- Krista B.
FLAME CENTER
The workers were very nice and very trustworthy. Our mantel was getting hot, but that problem was taken care of immediately .the total process was probably 3 days from start to finish. We recommend Flame Center to everyone.
- Brenda K.
H2Oasis Inc
I was told at the onset that it would be about 4 weeks before they were able to get to it. The day before the scheduled repair, they called to confirm. The technician was young, and had almost a year of experience. He was unable to figure out how to repair it. He came late afternoon, after working on a major installation earlier in the day. He took off his boots upon entering the house, but his socks had soot on them, which then got the carpet dirty. He said he would have to talk with his boss to figure out the solution. About two weeks later, they called to set up an appointment to have a more experienced technician come. Rick arrived on time, and in about a half hour, had the stove working well. In addition to the burner not coming on when it should, the glass front had been broken. Rick said he could get the glass, but they would have to charge me for travel to and from Builder's Glass in Greenville. He suggested that if I was comfortable doing so, I could get the glass and install it myself and save some money. He very clearly showed me all the steps to installing the glass, as well as making sure I knew how to light the pilot light. I got the glass, installed it, and the stove now works perfectly
- Jack B.
Premier Mechanical Service LLC
The experience of working with Jason was excellent from the very beginning all the way till he completed the work. He is super professional. My husband made the appointment over the phone and a few days later Jason was at our house fixing a leak in our gas fireplace. He also installed an emergency shut off key. He did an excellent job and walked me through all the work he did. He also explained how the fireplace worked. I would definitely work with Jason again. It is so refreshing to find someone that is so professional and does a great job
- Carrie A.
Fireplace Installation in Grand Rapids
Fruitport, MI
Recent Review:
Great company to work with! Rates were very reasonable and the business is family run. I don't know much about home systems and they took the time to tell me some basics about my AC and gas run appliances. Everyone was polite and friendly. John Jewett was especially helpful, giving me tips about a garage furnace, how to light the pilot light in my water heater, and more. That stuff had little to do with what I hired Jewett to do, but I had questions, John had answers and that experience sold me on using Jewett for all my heating and cooling needs. They even went out of their way to tell me how to save money if I just picked up some of the parts myself, like a longer appliance whip for my dryer. I highly recommend them
Lowell, MI
Recent Review:
He ran a new natural gas line from home's line to the fireplace before installing the logs. The whole installation took less than 2 hours and he even let the dog help! No mess......no fuss and the charge was exactly what we had been quoted. I would definitely recommend them.
Caledonia, MI
Recent Review:
It went very good, very good service. It was between 8 and 10 people. It took 4 days. They did a fantastic job. They had people that were very good at what they did. The person who tore out the old lumber was very quick. The person who cut the tile, cut it to fit, it was superb, he could practically eye it and could go around spaces, incredible
Grand Rapids, MI
Business Description:
We are a licensed Heating, Cooling, Appliance Repair & Refrigeration Company. We have been providing quality sales, service and installation in Grand Rapids since 1994.
Grand Rapids, MI
Recent Review:
Matt inspected the fireplace chimney lining and found it to be clean. Noted two locations where mortar had broken away in the fireplace due to rain water. Repaired those, and installed two chimney caps (one for fireplace, one for furnace chimney). Very professional and efficient. Very reasonable price. Would use the services again
Grand Rapids, MI
Recent Review:
So now the furnace is fine, worked well through the rest of the heating season, and the air conditioner is working fine this summer. We have appliance insurance on most of our appliances through Consumer's Power, and whenever we've needed service on something, they usually send All Phase. All Phase has always been prompt and pleasant to deal with
Grand Rapids, MI
Business Description:
Just Wright Construction a locally owned and operated home builder and remodeling expert in Grand Rapids, MI. We have proudly been building and remodeling homes in Western Michigan since 1998. We are fully licensed, bonded, insured and hold an A+ rating with the BBB. For over 18 years, we have operated with one goal, to make sure our customers are ALWAYS satisfied with our work. We strive to provide exceptional customer service and open communication throughout the entire construction process. By doing this we are able to identify and deliver on our customers wants and needs. Our approach on every project is our commitment to safety, comprehensive project management, using quality materials and attention to detail
Williamston, MI
Recent Review:
Alpha & Omega's employee Steve came out, reviewed our options, installed and tuned insert. Even though an 80 mile trip was required. He never mentioned that, and worked with us to complete a beautiful project!
Sand Lake, MI
Recent Review:
WE HAVE BEEN GOING TO THEM FOR A LONG TIME NOW. THEY ARE VERY DEPENDABLE. THEY ARE VERY HARDWORKING AND THEY ALWAYS CLEAN UP AFTER THEMSELVES VERY WELL. THEY ARE ALWAYS AVAILABLE ANY TIME I NEED THEM.
Byron Center, MI
Recent Review:
They initially repaired a leaking skylight and painted the ceiling damaged by the leak. They painted the entire ceiling of the open-plan condo. A few months later it began to leak again due to another problem, at which time they replaced the skylight and were able to exactly match the new paint..
Sand Lake, MI
Recent Review:
Amadeus was exceptional. The quote and bills were very detailed. We never felt like we were being billed for something that was not correct. They worked with us carefully to plan the project exactly. Scott knows his stuff and made great suggestions all through the project. His ideas were always helpful. His workers were very clean-cut and polite. If something was not exactly right (my husband is pretty fussy) they corrected it to our satisfaction. He uses high quality materials. The quality of the work was terrific. We love everything about our new bathroom. They really want it to be right for you. For example, they would not install things like towel bars until we decided and marked exactly where we wanted it. I would not go anywhere else for remodeling work
Jenison, MI
Recent Review:
Adam was super helpful and friendly. Went out of his way to answer all my questions.
Grand Rapids, MI
Recent Review:
These guys were great; professional, tidy, friendly. My chimneys didn't need to be cleaned after examination, but they were very helpful in teaching me all about them, both gas and wood. They fixed up my gas fireplace, gave me the thumbs up to use the wood fireplace and repaired the chimney cap (sealing, sanding and painting instead of replacing). Good to go
Holland, MI
Recent Review:
Troubleshooting and repair went quickly. Fireplace now works. Technicians were friendly and informative.
Grand Rapids, MI
Recent Review:
We purchased a Country Wood stove and had it installed. The sales help were very knowledgeable and patient. The installers were prompt, helpful and considerate. Extremely satisfied with both the product and the service. Price point was excellent as we compared cost at two other dealers and decided to go with Heritage. Highly recommend
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What do customers in Grand Rapids say about Fireplace Installation?
I could not be happier with the service I got. From start to finish the experience was positive. Very prompt communications, always punctual, stayed in contact throughout the process, called when he said he would, showed up when and at the time he said he would be here. I could not be more pleased with the quality of service and professionalism. Will not hesitate to contact again for future work (already plan to, as a matter of fact), and I would absolutely highly recommend to others. I have had some pretty rotten luck in trying to find good, honest, reliable help for repairs and service on my vintage home, so especially appreciate integrity and honestly when I do find it. Thank you, Jason!