Fresno Shower Valve Repair

Very prompt and professional service. Replaced valves and tested system. Even offered me a 10% coupon because I heard of them on Angie's List.

Called my home warranty company after discovering a leaking valve from the water supply line behind my toilet. My home warranty company first gave me another company (City Plumbing) who never contacted me to set up an appointment, even after I called and left them a message. After calling my home warranty company again and requesting another contractor, they gave me Plumbline Plumbing. I called Plumbline and told them I had a service request for my leak. They immediately scheduled an appointment on Saturday (the next day). They showed up on time and replaced the valve and supply line. My entire experience with them was fantastic, they were very courteous and professional. I would definitely recommend them to anyone with a plumbing issue. Great service!

Lucas is the BEST!!! He has been here before and is always dependable and professional. While we hope we don't have any more plumbing issues, if we do we will call Fresno Plumbing and Heating!

3 employees arrived (the owner, his wife, a trainee). I explained the problems with the toilet and shower. They discussed among themselves the different options. They successfully fixed everything. I do have a few concerns. One, I was told I would get an estimate of the cost before they started work, but this did not happen. My bill had one grand total. It was not itemized. I do not know if I was charged for three plumbers or one. I do not know if I was charged by the hour or not. They took the time to teach the trainee and they also had to make a return trip to their shop for a part. Was I charged for that return trip? I do not know the cost of the replacement part. Inspite of all this, I would still recommend this company.

This was basically a new install. All the drywall was removed and the tub trap was dug out. My first appointment was from 8 to 10 on Friday, May 6, 2011. I took the day off of work. Bill showed up at about 10:45. Even though I had told the the service girl exactly what I needed them to do, Bill was not prepared, no work was completed, and so I needed to make another appointment for Tuesday, May 10. Another day off of work. Bill showed up at about 8:45, on time. His work was completed in about 5 hours. After he left, I noticed that the vanity water supplies, hot and cold, were not the same height not the same distance from the vanity drain. I was just going to fix it myself, and save myself more headache, but then I noticed that Bill had left some tools behind. I called and made an afternoon appt. for Thursday. Nobody showed up and not even a phone call. On Friday, the dispatcher called and wanted to know if I would be home that afternoon so Bill could pick up his tools. Unfortunately, I was only about 3 hours away from home when they called. We made another appt. for Monday. On Monday afternoon, I received a call letting me know that Bill was running late and that he would not be able to make my appointment. We made another appointment for Tuesday. Thankfully, I did not have to ask off from work for the afternoon appointments. Bill showed up on Tuesday, fixed the problem, and took all of his tools. The work that was done, was done well. Bill was very professional and considerate when he was at my house.

He walked through the house and yard getting my description as to what I needed. He then explained what he would do and explained that some items that I thought would need to be replaced only needed minor repairs, or to be tightened. A couple of the items he did as we walked. He then got had to get some parts, and I started to tighten a couple items he said he would do when he got back. I forgot to clean out under the sink, so I also did that while he was gone. He completed all of his repairs as mentioned earlier. Before leaving he gave me some how to advice regarding my plumbing needs and preventative measures. He originally gave me a price for everything except the drip system, since he said he could not measure how much trouble he would incur with it, (there had been pipes added since it was put in that would make it difficult to get out, and he need to add parts that should have been put in to begin with, and space was not allowed for the addition of the parts). I felt his original bid was quite reasonable, and the additional amount was as well. Good natured guy that I felt was very honest. Enjoyed doing business with Keith.

Two servicemen were dispatched. Service was very smooth and well done. One completed the dishwasher valve changes first and may have helped outside as a gofer. It took about 15 minutes to prepare the bill. I believe that they were on the phone on other matters during that time. I needed to leave, so this was frustrating. I questioned the amount of the bill and stated the time that I had noted was 1 1/4 hours. He timed it 1 1/2 hours. Next time I will record arrival times and finish times in the presence of the workman. I will question the manner in which the bill would be prepared. (I do not know if I was charged for two persons). I did not ask for two and the work did not need two. I felt scammed.

Installer did good work and was here1 to 1 1/2 hours. Refused to give me an hourly labor rate or quote me a price before and during the job. At end, sprang a $400. bill on me. Surprise! I was expecting $200. to $250. He is now done and what is one to do.