Fresno Plumbing Fixtures Repair

When called, Pacific Plumbing had appointments available immediately and were able to work around our work schedules. The plumbers, David and Paul, arrived on time for our appointment. They were courteous, professional, and appeared to be very knowledgeable. They took their time explaining what was necessary to complete the job. They cleaned up after themselves, polished the sinks and plumbing fixtures, and demonstrated the features of our faucets. We had no previous experience with this business, but would not hesitate to recommend them to anyone. Their prices were reasonable, the hours were flexible, and they were available immediately. We look forward to doing business with them in the future.

After an initial scheduling miscommunication, Dan re-arranged his schedule to come to my house today. Since my kids and I have asthma and strong smells can make us sick, I really appreciated this effort. We decided to tackle the easy job first. I had the replacement unit ready, but Dan asked I was sure it was broken. I said yes; I was wrong. He fixed it. Next up, The Stench. HVAC had been ruled out on an earlier call. Also, the day before, the fire department (called because we had become concerned that there was a gas leak) had opined that the smell didn't seem electrical or like gas, and they suggested it was chemical drain cleaner caught in a malfunctioning drain trap. Dan was concerned that it wasn't clear what really was going on and that it didn't really seem like a typical sewer situation. He thoroughly examined the plumbing fixtures. He didn't find a link to the smell. Next he examined the walls looking for evidence of staining (from plumbing) and in so doing discovered the actual source of the smell - a malfunctioning home alarm system. In the end, I paid for a service call only and had both problems promptly resolved. The services provided were fair, thorough, considerate, and professional. The work done also quite possibly averted very serious issues - at a minimum continued exposure to toxic fumes and possibly even a fire in my home.