This company was created just as its previous incarnation, Valley Pool Plastering, Inc., had its license suspended. From the BBB: "As of January 21, 2010 the California Contractor's State Licensing Board confirmed that the license for Valley Pool Plastering, Inc. is under suspension for failure to comply with an outstanding civil judgment and under Contractors Bond Suspension." This "new" company, Valley Pool Resurfacing, Inc., was created the month prior. The principal/licensed contractor of the "new" company is Jason Rutledge. Since the elder Rutledge purportedly lost his license, you do the math. The phone number for the old company rings to new company and the web site address (www.valleypoolplastering.com) remains the same. The company's web site claims that they are an "active member of the National Plasterers Council," however, I did not find them listed on the council's web site. Unfortunately, I pieced all of this together far too late. Rather than fully recount the numerous examples of unprofessional representation, utter lack of responsiveness, and horrible reliability, I'll simply provide my final communication with this company: Mr. Rutledge and Valley Pool Resurfacing, Inc.: More than two weeks have now passed since you were put on notice to perform your obligations under the terms of our contract. With seemingly genuine concern, you promised both of us individually that you were going to personally take charge of the management of this project, that the project would be completed promptly, and that communication was not going to be a problem any longer. You have failed miserably in honoring each and every count of your commitments. You have far exceeded our patience while totally abusing the charitable opportunity afforded for you to redeem the reputation of your company. It is virtually incomprehensible how you could be so remarkably unconcerned with our project after all that has (and has not) transpired. Allow me to summarize the full amount of work that has been completed in the past two weeks: One old diving board was picked up and hauled off of the premises. And the number of times that you have personally come to the job site or e-mailed us or called us since promising to take the lead of this project and be communicative: Zero. Due to your failure to substantially perform your obligations in a timely and professional manner, and due to our reasonable anticipation that you will continue to fail to perform your obligations in the future, this e-mail shall serve as notice that you are in breach of the terms of the contract, ?Proposal & Acceptance,? dated 2010 May XX, and signed by . Said contract is cancelled immediately in its entirety. Hereafter, no more workers, representatives, or affiliates of your business shall be permitted to return to our property.