Matching on Angi
Fresno, CA
Fresno, CA
Fresno, CA
Clovis, CA
Fresno, CA
Fresno, CA
San Jose, CA
Fresno, CA
Fresno, CA
Clovis, CA
Fresno, CA
Water Heater Installers
HVAC Contractors
Well Pump Repair Services
I just newer bought a home, and am about to move in. The two toilets were difficult to flush and I was advise to replace the kits within the tanks. I purchased the kits and asked a part-time handyman if he could install them. He told me he could and that it wouldn't take long at all. (He charges by the hour.) On one day, he installed one as I was away from the house. Instead of taking 30 minutes or so, it took about 2.5 hours. He said that he had difficulty with the tank and it's bolts, and that it was leaking but he got it to stop. He mentioned that it wasn't very stable. I asked him 'If someone bumps the tank, will it leak again?" He responded, "Maybe." I was surprised by his answer, and that he was intending to leave me with an unstable toilet tank that might leak. I just raised my brows and looked at him, waiting for a better response. Then he said, "I could seal it with silicone." That answer wasn't much better. He came a couple of days later to do the other toilet, and a few other jobs that he didn't finish the first time. Two days after that I went to the house, and the 2nd toilet had flooded the master bathroom as well as 4 feet of the master bedroom carpet! I called Fresno Plumbing and Heating around 7pm. They were closed but I left a message. (I didn't treat it as an emergency.) I explained that I needed help and I would be in the house from 11am-1pm the following day. I was on a tight scheduled and was really hoping they would be able to make it to my house on short notice, and also during that window of time. They called me about 9:20 the following morning, and said they could do it! They called again before the serviceman's arrival, and he showed up during scheduled window of time. He was very pleasant and professional. It turned out that the bolts were barely screwed in, and he said he could nearly screw them by hand. He tightened them and checked to be sure that it solved the problem. He then also checked the other toilet for me. I was very happy with the service provided. I was told there was a minimum service charge of $85. I feel this was a bit high for a situation like mine where he only needed to tighten the bolts, but I was just happy to know the problem was solved. When writing up the order, he said he remembered that they just increased their minimum charge to $95, but since he quoted me $85, he would honor that. I also received a 10% discount due to Angie's List. Overall, great experience! They were responsive, punctual, professional and pleasant! Thank you! : )