I've got to tell you, these folks are a class act; from the owners, to the office management, to the measurers, to the installers. I was hesitant about contacting any company for such a big job but knew it was necessary. Before my research I didn't know any of these folks, nor did I, (to my knowledge), know anyone who had done business with JZ Construction. (Prior to my being a member of Angie's List), I researched JZ Construction on line, with the BBB, met & spoke with the owners of JZ directly then checked up on them by speaking with the production manager of the manufacturing company whose product I wanted JZ to install. (I also checked out other companies & manufactures of competing product lines.) Why did I choose JZ Construction? After doing my research, along with the personal care JZ invested in me, I knew there was no one else with whom I would feel so comfortable about doing the job. I was very pleased to work with a local business; rather than some large company or "big box" chain. I feel there is better access and more accountability for a local businessperson/ company. I am not the most trusting person and am careful regarding my personal security and with whom I allow access to my home (to put it mildly). JZ informed me their employees undergo a solid background check (or are bonded; I cannot remember which - it might be both). Anyway, any anxieties that might have lurked in the recesses of my mind vanished when the project manager met me at my house early one morning before I left for work to take final measurements prior to the office ordering my desired windows & doors. (Before any final order is placed 2 different people from JZ come to the house to take measurements.) JZ worked with my schedule and let me know what to expect in the process. They came out to my house to view the existing windows/doors & structure and to let me now which products could likely work best. They gave me brochures of the product, explained the warranties, and let me roam about their showroom looking at examples. The folks at JZ were exceptionally patient (and understanding) of my multitude of questions, e-mails & phone calls and popping into their office/showroom unexpectedly, and, of course, my changing parts of my order because I thought I'd like to try a few things different from my original plans. JZ answered all my questions and never hedged with a response. So, what did JZ install? (2) garden windows (custom-sized), (2) double-hung windows, (4) horizontal slider windows, (2) privacy glass horizontal windows, (1) privacy glass (non opening) slender picture window, (2) sets of gorgeous French doors (which replaced 2 horrid, noisy sliding glass doors), and the piece de resistance is a glorious 500 pound custom bay window with etched border. (That alone took 4 men and a small lift!) As an extra measure, overnight JZ had constructed for me (2) oak corbels to be placed on the exterior of the house under the bay as an added safety/stability precaution - this without my having to ask and at no additional charge to me. They really do think of everything! Teri Z. also dropped by in the middle of the project to check up on things and her crew; she cares about their safety as well. (JZ also had the security system folks, (who had installed security on our property), check out the system to make certain it would function properly with the new windows/doors, (2) sets of retracting screen doors (for the French doors) installed and had a painter come in to finish the ledge & "ceiling" portion of the huge bay window.) By the way, we thought this project might take 5 days & the job was finished in just under three. Owners, employees & staff? Joe & Teri Zingarelli, can't thank you enough! What an absolute pleasure to do business with you and your employees. Heidi Graham - office manager without parallel; so patient with a good sense of humor. The crew are the BEST - Bryan, John, Mike and Juan - talk about a terrific group of men! Courteous (if they ever cursed, and they had plenty of reason to on this project, I never heard a peep of foul language from any of them), skilled, good humored, timely, cleaned up after themselves as they went along. (Have never seen any construction project so clean at the end of each work day!) What these men do is give value; they are a critical aspect of this project. I respect each of them. Regrets? Absolutely none! I recommend JZ Construction to anyone who is thinking about installing windows/doors in one's own home.