Fort Worth Toilet Installation

Called on Monday to repair water connection to toilet. They were going to come out that day. Wife decided we should replace toilet instead of repairing. I called back to reschedule for Tuesday morning to give me time to go out and purchase the new toilet. They showed up on time. Worked quickly and were done in a flash. They removed all the trash associated with the install as well as the old toilet.

Whole job required 2-trips. Second trip required a remove replace new toilet a second time - I was charged for the R&R twice - once with initial install and a second time for the clogged sewer line.

Schrade was able to come in and totally reseat the toilet in the master bath plus replace innards of the toilet in a matter of a couple of hours. They were quick, clean, courteous and charged precisely what they had said they would, cleaned up after themselves and it's like having a new toilet!

Casey returned my call while I was leaving him a message. My old toilet in one bathroom had cracked and was leaking water. He helped me decide on a replacement toilet, and I decided on a mid-range one. We set a day for them to come out. They arrived promptly, removed the old toilet and installed the new one. They cleaned up after themselves. The toilet works great and I am pleased with it all. The actual billed price came in a little under his quote, which is always a nice surprise!

I was extremely disappointed in the work performed. I had to call them back right away because I noticed that the caulk did not cover the shim that they placed to level the new toilet. Only later did I realize that they had also put a large scratch in the vanity while installing the faucet. While they were working, they constantly complained and said "****-it" as if installing a new toilet and faucet in a well-maintained home were the most difficult tasks. When they came back to redo the caulk, they moaned and swore some more. I know first-hand that caulk is finicky to work with, but if they are this frustrated with caulking a new Toto toilet, I would never trust them with anything challenging! I had already removed and disposed of the old toilet myself and the flooring had been professionally redone, so it should have been fairly routine. They are also very expensive. When speaking directly to me, they were polite, but while working, they seemed to be having a hard time.

Plumber arrived called ahead; arrived on-time; removed the old toilet being careful to be clean and not mess up anything; replaced with the new toilet that I provided. That took about 1.25 hrs, so I asked him to fix a leaking outside spigot which he did. Very happy with the service.

I contacted Cesar in reference to installing a new door for my hallway bathroom as well as new trim for the door and the bathroom itself. Additionally, I needed a new toilet installed and a light fixture. Cesar came to the house and installed the door and trim, as well as the light fixture. An attempt was made to install the toilet but we had some issues that had nothing to do with Cesar but instead a clogged pipe that was there prior. Cesar worked on the toilet for hours, even hauling it back to Home Depot when we thought it may be an issue with the toilet. At the end of the day Cesar informed me he did not know what the issue with the toilet was and he recommended a plumber to come look at the pipe to the toilet, which I did and after running a camera we found an item lodged in the pipe. Cesar refused to charge me for his attempt at installing the toilet, even though he spent hours on it and it wasn't his fault. Cesar had to come back a week later to paint the trim and door he had installed. I was very impressed with the trim, as the style (craftsmen) made it easy to see the seams where the trim was connected together, but after Cesar had prepped and painted it is all seamless! He does good work, but most importantly he is fair and honest. Matt

Went great we had a leak in our upstairs toilet the technician found and repaired the leak and then installed a new toilet.

Couldn't be better guys! Don't look anywhere else...called after hours ie 8 pm & they were there the next day. Willing for me to send them pictures so they would know exactly what they would need ahead of time. Once there, they took the time to finish the job the right way, fixing several issues of the previous homeowner's DIY install. Michael was kind and cheerful! Highly recommend! Note pics of toilet installs were quick pics for my wife prior to the plumbers having a chance to clean up - which they did.

Arrived on time, attempted to fix toilet, toilet, toilet cracked, recommended replacement, provided replacement, installed. Fantastic service.