I'm giving 3 stars because the initial work was great (though the wiring to the motor was exposed and not as clean as it should be). Nice folks. But…7 months later, the pump started leaking. I called them and they came out. Cracked housing. No biggie, right? Well, apparently, there is no pump available anywhere. Not one. They can't repair it or replace it. But, no alternative solution was given whatsoever. No "Hey, go on amazon and get a pump and we'll install it as a temporary measure." or "I have a pump that may not be perfect, but let's try it." "I have a pump that's stronger or weaker, so let's try it."Nothing. My pond is now stinking and a mosquito trap and all they could tell me was: "Drain it." Indefintely. So it's my assumption that if they can't help me in any way, how can they possibly solve your pump problem? I LOVE companies that help problem solve and run from those who come out, say that they're out of stock and never ever reach back out again until I texted them (3 months later). Is it their plan to sit on this problem indefinitely until it somehow solves itself? Oh, BTW-I found a 4.5 star rated pool pump that meets my specs on Amazon and on Sunday my problem will be solved. By me. Not by Pool Steward. Is it ideal? No way. But it's the best I have because the problem needs a solution.