We found bed bugs in our home and originally hired a different exterminator who said they knew how to handle bed bugs; they lied and made the problem worse. I THEN did a LOT of online research about bed bugs and about how difficult they are to kill with absolute certainty, and also found out how many pest control companies really DON'T know what they're doing when it comes to bed bugs. During my research, I only found two companies in South Florida seemed to REALLY know what they were doing. One of those companies was Guarantee Floridian Pest Control and I decided to use them (I'm not mentioning the other one because I didn't use them). I only WISH I had tried Guarantee Floridian originally, before I tried that first useless exterminator who came and sprayed. I contacted Guarantee Floridian via their website and was called back via phone within a couple hours by a woman named France that works out of their Sunrise, Florida office. France is their bed bug Guru and as I've talked to her numerous times over the last two weeks, she has been ALL OVER South Florida, every day, doing inspections at hundreds of hotels they inspect routinely for bed bugs; she REALLY seems to know her bed bugs. By the time I decided to use Guarantee Floridian, I had spent days online researching everything about bed bugs, how we get them, how to kill them, the myths about ways to kill them that don't really work, the lies about bed bug proof mattresses, the lies of the sprays and foggers we see in stores (I'd have to spray them directly on the bed bug, kinda hard when they live in places like behind baseboards, in box-springs and inside light switch and power outlet holes), and unfortunately how hard it is to truly eradicate them. Because of getting ripped off by the first company, I wanted to be SURE Guarantee Floridian knew bed bugs so I grilled France over the phone with bed bug questions. In the first twenty minutes on the phone with France, she told me EVERYTHING I had found out doing my own research, plus a lot more. I was convinced and hired them. After speaking to France, and based on my own research, there are basically only three ways to deal with bed bugs, Guarantee Floridian specializes in the last two; I only mention the other for information's sake: 0.. Do It Yourself... HA!!! Good luck with that, it will NEVER work. (I don't even count this as a viable option after researching it) 1. Chemical Controls... Hunt, search, find and spray the bugs with multiple visits from an exterminator spraying strong pest control poisons they don't sell at Home Depot. This is what several exterminators do, but AT BEST, this will ONLY control them, it will NOT solve the problem with any certainty. (I tried this route via the first pest control company and the sprays just seemed to spread them into the rest of the house, I wish I had never even tried this) Guarantee Floridian Offered these two options for my situation (France mentioned one other option, but it wasn't appropriate to my situation so I can't write about it): 2. Heat Treatments... Heating bed bugs to over 120 degrees WILL kill them in all stages of life, including eggs. (This IS a viable option for most people; however, my house is 2800 sq feet and heating a space that large presents other problems, so I decided against this route as well) 3. Vikane Fumigation... This was my choice. Unfortunately it isn't possible for a single apartment, but for a house this is the ONLY way to be ABSOLUTELY CERTAIN, that they are ALL dead. The only acceptable solution to me was going to be 100% elimination, which is why I chose this option. Even tenting and fumigating the entire house with Vikane gas has other issues. France confirmed my online research and said they have to use a 3x concentration of Vikane to kill the bedbugs. And leaving for a bed bug fumigation is different than a termite fumigation. (with a termite fumigation, you take a lot of stuff with you; with a bed bug fumigation, leave basically only with the clothes on your back) Today is one week after the fumigation. And although Vikane dissipates completely and cleaning after Vikane fumigation isn't necessary, we decided to clean the house end to end anyway. Wow, it's really grossing us out finding all these little dead bed bugs and eggs. But luckily, we haven't found ANYTHING living in the house. If you have bed bugs, I absolutely recommend you call Guarantee Floridian Pest Control, and ask for France, she brought our bed bug nightmare to an end.