Fort Lauderdale Ductwork Replacment

The two young men were excellent representation of what you’d want for a service company...on time, professional, polite, explained everything in the process, cleaned up afterward...their actions were worth taking the time to do this review!

He was on time extremely professional and courteous and very informative. A great representative of his company!

They were very responsive. We have just built a house but our HVAC installer neglected to cover the ductwork during construction. They were very clear about what they could do and what they could not do for me and performed exactly what they said they would. My ducts are very clean now! Just wish I could have caught them during one of their specials since the price would have been 30-40% cheaper.

I HAD AN INSPECTION MADE OF MY HOME'S AIR DUCTS, TO MAKE SURE THERE WAS NOT A PROBLEM BECAUSE OF THE MOISTURE FROM THE HURRICANE. HAVING THE DUCTWORK CLEANED MADE ME FEEL MORE COMFORTABLE ABOUT USING MY HEATING/COOLING SYSTEM.

The over all duct replacement went fine and the older technician that came out has alot of experience. Only downside is that the job ran two days longer than promised, partly because it was a tedious metal ductwork that was involved and there wasn't enough people dedicated to the job in my opinion. I also requested additional Maintenance to my AC unit .. those services were performed satisfactorily, just keep in mind that Air Quality subcontracted out the AC work to another company. I believe their main service is duct work and various air quality related services. Towards the end of the ductwork replacement a 5 foot portion of my ceiling caved in. They agreed to repair it but I wasn't too happy with how it was repaired considering the technician patched it with wood pieces lying around and spackling it.. it looked shoody and un stable. I decided to spend extra money on another handyman to replace the ceiling damage with a proper sheetrock panel. I also spent several weeks leaving voicemails with Air Quality regarding scheduling someone to come and finish the ceiling repair and did not receive a reply for a long time. Overall the duct replacement went fine but just not happy with certain aspects of the job.

Terrible deceitful company - only wanted to upsell and charge me more. The ads are a bait and switch and it is unlikely your ducts would get as clean as the pictures show in the ad for $9 vent. To get that clean you almost always need the rotary brush with Hepa vac. However that is not what you get for $9. The rotary brush with Hepa Vac is actually $30 dollars a vent. Then they push sanitizer for another $150 dollars and also a UV light on my brand new AC. These are generally joke additions that they make sound so important and then they try to bully you into accepting their BS. Fortunately, as scientist and medical professional I know the actual science. Currently the EPA has not approved sanitizer for ductwork! "At this time, the EPA has not accepted any disinfectant, sanitizer or fungicidal products for use in the ductwork of HVAC systems." This is from the white paper by the National Air Duct Cleaners Association and I would encourage everyone to visit this site before this company comes to your house. Don't let people bully you into unapproved chemicals and add-ons with their BS. I also requested the free air flow test to check for leaks in the ductwork. This was important to me. Imagine my shock and surprise when the tech did the free air flow test by putting his hand up to one vent and then saying "its good." That was the very scientific free air flow test! LOL. I was so mad I almost burst. That proved to me this company was a joke and only out for the money. They insisted they finish the estimate. On the phone I was told $30/vent for 10 vents = $300. But they insisted on adding the unapproved EPA sanitizer for another $150 so my total was $450 which is now $45 dollars a vent. The sanitizer is like the liquor where restaurants make the big money. No wonder they insisted it had to be added and attempted their bully techniques to make me pay. Unfortunately for them it only made me so mad for wasting my time that I wrote this review to warn everyone I can about my terrible experience with this company. I am also filing a complaint with the FTC and BBB.

Outstanding, arrived on schedule, completed all work, cleaned up after they finished, very happy with Nick and his team!

They came on time. They counted the air ducts: there were more than the offer covered. They charged price for extra air ducts. They vacuumed and cleaned the air ducts. They did not get any dirt from the air ducts on any thing else, a very good thing. They were polite and friendly . They finished within estimated time of service. The air was noticeably cleaner after their services.

This was a very confusing experience. I have an air handler that needs to be cleaned. It has to have a lot of work done on it, and I need an AC company that will work with a mold remediation expert, because the air handler closet has to be cleaned up. I also have ducts under the floor with failing insulation, and I need to have them re-wrapped or replaced. I called on a Friday. Dustin came by on Monday. He made a wonderful impression. He was courteous and patient. He seemed very honest. He gave me a lot of tips on how to avoid spending money on things I didn't need. He gave us a rough guess as to the cost of the air handler work, and while it was a little more than a previous quote, it did not seem out of line. He said he would send someone to check the ducts so a final estimate for the whole job could be prepared. One week later, after I called to remind them, the duct guys showed up. Again, they were courteous and professional. They looked under the house and said we would hear from A-Max. Two days later, the call came. A-Max told us they would not do the work under the floor because of the "risk" to their employees. I kept asking what the risk was, so I could fix it. The man I spoke to mentioned snakes, bugs, and mold, but when I tried to get a definite answer, I got nowhere. He said some people hire exterminators to clean out crawl spaces before AC work. I said I would be happy to do that, but he said they were still not interested. They did not offer to do the work in the air handler closet, either, and under the circumstances, I thought it was best to let it drop. The area under the house is not pleasant. It has a dirt floor, and I'm sure there would be bugs, but I have been under the house many times, and I have not seen anything dangerous. I can't figure out why they wasted my time for so long, and I still don't know what's wrong under the floor, so I don't know what to do to make the job appealing to future contractors. Other companies have refused to do the duct work, saying it's not something they know how to do, but no one else has expressed eagerness to do the work and then chosen to decline. I'm disappointed, because apart from their final decision, they seemed very competent. Maybe they do better work when no crawl space is involved. EDIT: I have seen the response. Some of it is not quite right. 1. It is true that I said I did not want bug bombs going off with my pets in the house. But as I said in my review, when I tried to get an answer regarding the company's reasons for rejecting the job, I could not get a clear response. I could not get them to tell me whether bugs were the real issue. Also, as stated above, I offered to have an exterminator go in, and they turned me down. I was having a hard time finding anyone to do this unpleasant job, and I was willing to do just about anything to persuade them. 2. I don't remember saying there were "always snakes in the crawl space," but I don't doubt that we talked about snakes. I mean, hey, this is Miami. There are snakes EVERYWHERE. You can't get rid of them. The company that took the job had no problem with snakes or anything else. I told the owner about my experience with A-Max, and he was not impressed. He said they were used to dealing with whatever showed up, including angry raccoons, which bite and carry rabies. They really were not interested in the perils of the crawl space. 3. It is true that I did not ask A-Max to do the remainder of the work. That's self-explanatory.

They arrived late for the appointment without calling. I called the office to hear they were running late due to an emergency. All went well after they showed up. They explained the process before starting the work. They removed all the air duct vents and cleaned them, cleaned the air ducts and sanitized. When they are were done they replaced the air duct vents and vacuumed any dust from the floors. Overall, I am happy with the service.