We contacted 5 contractors for estimates on our job, which was to refurbish our 20-year-old pool. The work scope was: drain, sandblast, re-tile, fix a water feature, replace and tighten loose coping and resurface. 4 of the 5 estimates were very close in price and one was way low. We chose Discount Pool and Patio because the price was competitive, the owner does the estimates, and they have oodles of experience and satisfied customers. The workmanship and finished product are both excellent. the job was finished to spec, on time and in budget. We got exactly what we expected and more. From choosing the new tile to drain, sand blast, repair of wall leaks and the sheer descent (waterfall feature), to plaster and filling the refurbished pool - it was painless. We learned a lot about the number of steps in the process and the different experts who do that work for Discount Pool and Patio along the way. Most customers are probably not even home when a job like this is in process, but I work from home and saw every step and met every craftsperson. At the end of the job we provided a few comments to illuminate what the job looks like from the customer point of view and how a bit more communication would help the customer know what to expect on a day to day basis. Those comments were well received by Joe and his team. The job also included a very knowledgeable pool water chemist to ensure the pool chemical balance was good, and, he was also very easy to work with. I would not hesitate to recommend Discount Pool and Patio and I will certainly use them again for similar work.