During the 24 hrs that Colorado Springs got the record rainfall since 1961, my husband and I were down in our basement when we heard a wierd "splash" from the window. We turned to see a few lizzards swimming in about 3 feet of water that had filled our basement window well. The water was coming in through the window and had been soaking the walls we had just painted, the insulation, the carpets we had just laid. We called a 24 Hour Home Emergency company and waited 2 hours for them to arrive while we bailed the water our in the pouring rain. The company finally showed up and told us they would only be able to dry out the inside of our basement room (not put it back together afterwards) and that nothing could be done to prevent the water from coming in the window. They also wanted to charge us about $3K to do that drying. WOW. Needless say, the rest of that night, between taking turns bailing water, we were ripping up carpet, removing the totally saturated pads underneath, and ripping insulation out of the walls, and setting fans on them. Cost us $20 for the extra fans from WalMart. Sometime in the wee hours of the morning, I got Angie's List and found H2O Drainage Systems. The writeup on the left-hand side of the screen was perfect - it was like someone invented him for us! At 7am (he is not a 24-hour emegency guy, but if you can get through the night, he can save you :D) I called Terrel. He was already at another job, but re-arranged his afternoon to come help us. He got here around noon. It was still raining, and by then we had been working and water-bailing the ever-filling window wells for about 15 hours straight - no sleep for about 34 hrs (we figured out that the water was coming in from the earth below the wells - the water table had risen that high). He could easily have taken us for a ride price-wise in our desperation. Thankfully, he absolutely did not - even gave us a discount. He was extremely professional and kind. He brought everything he needed based on what we had told him over the phone, and installed a kind of pump that he actually invented and has never failed in 34 years. He made it look really nice, did all the work himself except a little sweat equity on our part afterwards putting extra river rocks on top. The thing works great! We were so glad we found him on AngiesList. We would definitely reccommend him to anyone - he does a military discount too!