We had become aware that our home water, supplied by the city, had a certain unpleasant smell and seemed cloudy. Being familiar with the Culligan name for many years and from prior experience, we called Culligan of Dallas Fort Worth for more information on a complete home system. Our sales person, Paul, was friendly, answered our questions and guided us toward an approprite system for our situation. Not too much or too little. He explained the service and financing options to our satisfaction and seemed to sincerely be interested in what would work for us. We were comfortable with the deal as presented and decided to purchase a conditioner for the entire home and a drinking water system for kitchen. The installation schedule was flexible and convienient for our schedule. Our intaller, Chad, showed up as scheduled and built the system to fit our existing plumbing. Even though he was working, he was friendly and helpful. Sometimes having strangers in your home, especially someone selling something, can be stressful. We have been pleased to do business with Culligan and would not hesitate to recommend them to friends and family.