The old, ugly outdated tile on my pool was falling off, and the plaster was ugly and stained and starting to separate, so it was time to finally replace it all. The pool repair technician that I have always used (from another company) who has always been honest and saved me a lot of money in the past recommended ASP for the tile and plaster job. I had also used ASP once before to diagnose a pool leak, and their guys fix it for just under $200, so between my prior experience and the technician's recommendation I called ASP. The quote came in very close to what the repair guy estimated it might be, so I had them start on it. It was a more expensive job than typical due to the abnormally large amount of tile in the pool. The owner Herschel met me and my wife at a tile place to pick out the tile, and then he used a subcontractor to demo and replace the tile. The tile guys did a great job on it installed all the tiles perfectly straight and flat and according to plan. Before he started the plaster he discovered that the plaster was separating from the base because it had been laid over a painted base and was not adhering well, so he had to do the extra step of demolishing the old plaster before pumping in the new plaster (additional cost) as opposed to laying the new plaster on top of the old plaster. Next he had a truck pump the plaster in, filled it up, and began a multi day startup process of brushing the sediment off the plaster and balancing the chemicals while the plaster cured. We ended up with a couple of stains in the plaster at first, but he knocked it out with a combination of an eraser-like attachment on a pole and some chemical treatment. Herschel and his technicians were all friendly and professional and pleasant to deal with. The pool looks so much more modern and inviting than before!