After having received a rebate offer from the North Texas Council of Governments, we decided to have an underground tornado shelter installed at our home in Plano. We researched the different types of shelters available, and settled on the concrete type. We were attracted to Texas Tornado Storm Shelters in McKinney due to their sale price on a 6'x8' shelter. Texas Tornado Storm Shelters is a division of Septic Solutions of McKinney. When Chris came out to do the measurements to make sure the shelter would fit on our small lot, we discovered that it would not. We then opted for the 5'x7' flat top shelter, and in hindsight we are glad to have chosen this shelter even though it is more expensive than the larger shelter due to the fact that it is installed deeper underground and the top is basically flush with ground level. A permit is required to install a shelter in Plano, and Chris spent countless hours preparing the papers which helped us obtain the necessary permit and HOA approval. After a couple of false starts due to a delivery problem and the weather, we now have our shelter installed. Chris is amazing with his Bobcat machinery which has multiple attachments, including a high powered jack hammer which was needed when he hit rock a few feet down. The installation went smoothly, and we were all amazed at how the shelter was shoehorned into our small area. There was no room for error, and none was made. Tiffany, the office manager was extremely helpful throughout the process as well. I know that many other companies would have dropped our project because it was too difficult and time consuming, but Texas Tornado Storm Shelters stuck with us, and we couldn't be happier with our shelter. I am confident that they bring this same work ethic and professionalism to their Septic Solutions business as well.