I first used Clanton's back in 1989, at my first home in the and quot;M-Streetand quot; area. When selling the home, I wanted them to re-cover the original awnings they installed, so they did 2 jobs for me at that home. In 2004, I needed a small awning over a back door at a different home, and because of my previous experiences, I called them to do that install. Each time, I was completely satisfied with their work, installers and pricing. It may or may not make a difference to anyone reading this review that I have done a bit of contracting work as a and quot;house-flipperand quot;, so have both a fair amount of knowledge and understanding of sub-contractors. While my experiences with Clanton's have been excellent, sometimes contractor's drop the ball...they respond slowly or fail to call back, so I will often take a negative review or two with a grain of salt...particularly if there are several positive ones. I have even experienced frustrating or lack of response with my stable of long-time sub-contractors. In almost all instances, there is a good explanation. Of course, if problems continue, I move on to another sub. I have had good experiences with Clanton's, and while I am sure there are other reputable awning companies out there, I see no reason to and quot;re-invent the wheeland quot; and try some unknown entity when it comes to awnings in the future. As a matter of fact, I just referred them to a roofing contractor friend, which is what brought me to their site and prompted this review.