This is my second time hiring Vivienne to design and oversee a remodel. The first was our kitchen/utility remodel 3 years ago. We knew we were eventually going to overhaul our tacky master bath and there was never any question that we were going to hire Vivienne again. We even used other designers/remodelers for non-kitchen/bath projects in the interim, who did a fine job, and still... just no question about using Vivienne again. She's just a complete pro, on top of every detail, and works her can off to make sure you're happy, not just with the outcome but with the process throughout. She's diplomatic and thoughtful and full of wonderful ideas. For the bathroom remodel, Vivienne redesigned our master bath and adjoining closet, which is a difficult, long, narrow space, and even though we removed the tub, there wasn't a really obvious path to fitting everything back in in a way that accomplished all our goals. But somehow she still found a way. She's also amazing about staying on top of the project during construction to make sure everything is being done to plan. We had a really complex tile feature wall that she spent many hours perfecting, even though it was a "random" pattern and she totally could have left it up to the tile folks to just wing it, that's not how she rolls. Oh, she also designed cabinets for two of our other bathroom vanities to get them more modern and fitting with the rest of the remodeled rooms. They're beautiful! Sadly, we're out of big projects to do in our house, so I don't have a reason to hire her again, but I would in a heartbeat.