I'm not much of an online reviewer, but the quality of service we received from Heights Pest Control compelled me to share my experience. First, I've dealt with other exterminators in the past, and I've been generally less than satisfied for issues including misleading pricing, missed appointments, and failure to bring a resolution to the problem at hand. As a result, I dreaded the notion of dealing with another exterminator when faced with a particularly frustrating and embarrassing problem: bed bugs. We are very clean people, so finding bed bugs within weeks of moving into our new home was unbelievably infuriating and literally kept us up at night. We reached out to a couple of local pest control companies and (thank goodness) Al at Heights Pest Control was the first to return our voicemail. Heights Pest Control was able to schedule a visit for the next day. We have a dog, and Al ensured that our treatment plan would be both safe for us and our dog. Al's treatment plan for our situation included an initial treatment and a follow up visit. It seemed like we were off to a good start, so I assumed that this high level of customer service would come at a cost. I was pleasantly surprised that our quote was very reasonable. Heights Pest Control was able to resolve our problem with just one round of treatment. Still, Heights Pest Control returned for a follow-up visit for good measure. We feel very lucky that we ended up hiring Heights Pest Control, and while we hope that they won't be back anytime soon, we wouldn't hesitate to hire them again, and would absolutely recommend them to anyone with a pest or infestation issue.