Jim Hansen is very professional and knowledgeable in his work. All the appointments were kept on time. A very detailed estimate was provided for all 3 appointments. However, it appears that Hansen Restorations prefers to work on larger projects rather than small ones (in terms of $$). My first estimate was for a full basement (35 x 26) remodel (rip out old panels from walls, rip out old drop ceiling, put new drywall on walls and new drop ceiling, flooring with vinyl, make couple doors, paint and the whole nine yards) The price was close to $18,000. This was beyond my scope so i called him again and asked to take out painting and flooring (i would DIY it), no doors and leave cinder block walls exposed with layer of drylock paint (no drywall). Price was over $15,000. Not the reduction i was expecting. But i liked the professionalism and attention to detail so i wanted to hire Hansen over others. The third time around i was expecting to be even more clear on what i want: i had already done all teh demolition and hauling away of the debris. The basement walls were clean and ready for framing + Drywall. Ceiling was clean and ready for Drywall (except framing around the duct work). No paint. No doors. No flooring. No waterproof paint. Price still came to be over $15,000!!! My take away from this is that he did not want the job. My other estimates for exact same work were around $7,000 and $8,000. I would consider Hansen again - but if i have a major big job and not for small work. I also give high marks to Jim Hansen.