As always, Bob was great! Very responsive, professional, and left the work area probably cleaner than before he began. The shutter(blown off in a storm)was a minor "while we had him out" item, and was mounted back on the house securely despite a broken(original)fastener. The thresholds were the "main event" for this interaction with On The Job. We wanted to have some sort of transition trim installed between the adjacent tile and flooring, and had seen something we liked online but could not find it in any local stores. Bob came out to measure and take a sample of our home's woodwork. He then arranged for a custom-shaped trim, stained it to(perfectly!)match our existing trim, and installed all the thresholds neatly and in a strong and secure manner. In fact, though not in his original quote, Bob called during the installation to let us know that several doors needed to be shaved down to accommodate the trim, and he wanted to check in with us before cutting into the doors, which we appreciated(some people might not have wanted them shaved). The thresholds look great and the quality of the work means that these high-wear items should last us for years! As long as he was set up to shave the doors for the thresholds, Bob even shaved down one for us(in a no-trim doorway, upon our request)which was dragging on the carpet. It took quite some time(over a month, I believe)for Bob to obtain the threshold wood and stain it. However, since this was a non-urgent project for us, we hadn't asked for the job to be done in any particular time frame and didn't mind the delay. Bob has helped us out with several small fix-it type projects around the house in the past and we have no doubt that he would have come through sooner if we'd indicated that there was any urgency to the job. He did kindly recognize and apologize for the delay, stating that he's been very busy-our secret must have gotten out! To be completely clear, we don't view the delay as a negative aspect of this interaction, just let Bob know if timing is an issue for you and we're sure he'll meet your deadline.