The OTT Electrical team was fantastic! We had them give us an estimate of our work the week prior to scheduling. The service tech Bill was prompt, courteous, and professional. He explained everything that we needed to have done, and gave us a free proposal the same day. He called as a follow-up a few days later to see if we wanted to schedule and even offered a discount because they were going to be in our area that day. The day he arrived, he brought an apprentice worker with him who was also professional and courteous. After a few hours of work, Bill noticed a major problem. The team worked very hard to fix the issues the same day, even though they were not scheduled for the extra work. He explained everything that was going on, step by step, and was professional and friendly throughout. He answered all questions we had. Considering all the work they performed and the time they spent to do it, we received a very reasonable bill for the work. We would definitely call them again for any and all of our future electrical needs. Thanks Bill, you guys did a great job!!!