In the process of having a gas insert installed in our fireplace. In order to convert from wood to gas, we had to have a gas line installed from outside into the firebox. We were very pleased with the job from start to finish. G.W. Hesse was one of the few plumbing companies we contacted who actually returned our calls or referrals. Mr. Hesse contacted the company which was installing the insert to clarify requirements and then gave us an estimate. Work was started and completed the day following our agreeing to have the work done. They arrived when they said they would, worked efficiently, cleaned up afterward and presented a bill that was within the estimate provided. At this point, we couldn't be more pleased.