Cincinnati Fireplace Repair

perfect! They discussed everything that needed done, with pictures to show . Fixed in a short time and were very professional and nice.

The experience was great. Good family business that has been doing it for a long time and they know what they are doing. My wife and I feel much safer now! We use our fire place more than most. Our home inspector didn't catch the hazards that Rachel's fixed for us.

Bill and his crew were very quick & they repaired a few extra things for me while they were on the roof. We feel confident in recommending ARCO to our friends & neighbors, and we will use them again.

I was SUPER happy since my previous company had told me that my fireplace was getting too old to find replacement parts AND they'd already been to my house three times AND it wasn't fixed yet and it was January. (American Chimney - see that review. Very nice people, but not effective any more with my fireplace.) So in rides my rescuer, who I also found on Angie's List - Doug Baker (DBA) and another gentleman whose name I didn't catch. It was a fairly significant replacement part(s), which he did NOT have to order as it was on his truck - already points in DBA's favor since I had to wait twice for parts with American Chimney. It is fixed. AND he said my fireplace is not old for DBA - they will love to do my annual service for the next 30 years!

Budget Chimney Sweep did all the work as promised and at a reasonable price. They even showed us pictures of the chimney so we could see what they were going to repair. Would definitely recommend their services.

The repair person was very polite, on time and clean. Showed me a bad wire for ignition . Stated blower was disconnected . Fixed blower. Fireplace was working. Repairman showed me rusted burner pan causing minor flame distortion. Suggested replacement of pan. Then blower started to blow out pilot light. ( maybe why someone disconnected it?) Repairman suggested I replace whole unit. Left brochure. Called back with bids over $10,000.00!!!!Told me minimum to fix!

It went very well. They charge an upfront fee to come out, diagnose, as well as begin the repair process, including the price of ordering parts. They fixed everything, and even accounted for unanticipated issues as the repairs continued. For instance, after finishing the downstairs fireplace it then began having some issues clicking on, and then some additional spots that appeared on the glass.. However, they were able to repair that quickly, as well. To top it off, a few days later I got a rebate to cover the difference between the estimated and actual costs. They were responsible, responsive, and fair.

Home was built in 1964. Nice big wood burning fireplace that we had used for years but approximately 10 + years ago we noticed a touch of smoke in the basement when burning a fire. This was shown to be coming in between the rafters and the poured foundation. Had a bunch of people out including some of the best well known people in the city. Each would seem puzzled by this and offer to fix it but with 5 different contractors I got 5 different fixes and none would guarantee their work as solving the smoke problem. We opted to use none of them and lived without the fireplace for those 10+ years and figured that would be the end of the story. For some reason this past September I thought I would try to get it fixed 1 final time. I looked here on Angie's list and called the first name at the top with the best reviews; Arco. They came out to do a cleaning and an inspection of the entire fireplace with a main focus of figuring out why it was smoking in the basement. A thorough cleaning and inspection showed I had several issues but perhaps most crucial were some cracked flue tiles along with some gapping mortar areas. The solution they devised wasn't cheap but they were confident that they had the fix which also came with a long term warranty on the work and products used. Obviously they won the bid. Oh, and btw? if I had used any of the other bids from the "experts" of years past I still would have had the problem because not one of them even took the time to look up the flue much less inspect it. Hmmm, I now wonder why not. Gary of Arco did however and we are glad of it. The happy ending is they showed up on time, did the work well, were pleasant and we now have a fireplace that is back in use. Burns well and smoke goes where it should; up and out with none in the basement. Thank you Arco/Gary and Nick. That family room was made whole again because there is just something about a fire.

The fireplace in my 1920's home has been out of commission for years, so I called Rachel's to come and do an inspection and see what needed to be done to get it up and running. They were going to clean the chimney, but the damper is actually welded in place so my chimney is essentially useless, so I have to have a ventless fire insert. They also found some cracks in the fireplace that they repaired and they climbed on the roof to find some damage on the chimney because it had never been covered. They made a stainless steel cover for my chimney and installed it. All of this work was done in a couple of weeks, and the price was fair. They were very responsive on the phone and do work on the weekends, which is the only time I'm available. Would definitely recommend again, and in fact I'm using them again to install the new ventless gas fireplace log set that I purchased elsewhere.

Matt returned my phone call the very next day and came out immediately for an estimate. I was so impressed with his work after he finished the chimney, I asked him to repair the sunken bricks on my sidewalks. He is very efficient and very fair. His employees think he is fair also.

I had had it fixed two years previously by another company. I had suggested maybe it was a faulty door switch but was told I needed a new valve, which cost several hundred dollars. Within a months the problem returned. Eventually the fireplace would not restart. When DBA arrived, I said that previously I had a new valve put in. He said my type fireplace rarely needed that valve replaced. After a few minutes, he said I had a faulty door switch. He replaced it and I have had no problems since then.

It couldn't have gone better. The owner arrived right on time and got right to work. He did a full diagnosis and discovered that the gas valve wasn't opening. He ordered the part, and meticulously cleaned everything up before leaving. He returned a few days later to complete the repair. As it happened, I had to be somewhere else when he was to come over so I left the door unlocked and he let himself in. He had just finished by the time I got home. The insert was put back together and everything was cleaned up. You couldn't tell the insert had just been worked on. The owner is very pleasant and polite and it was a pleasure to have him in the house. I use him on my regular furnace, and he's very knowledgeable there, of course. Actually, he's a third-generation heating and air guy, so you're not going to find anyone more knowledgeable, I don't believe. It's in his blood, you could say.

took it apart and fixed the pilot light. I use them every year for preventative maintenance and this year for fixing!

First, I don't write reviews, but Doug/DBAGasFireplace was such a wonderful experience; I felt compelled. They had a long waiting list in the cold winter months but so does everyone who fixes fireplaces. 1) They were professional. They put down a drop cloth to cover our new off-white carpet. They explained everything they were doing and why. They took extra steps to clean everything in detail. They were always polite and flexible. 2) They were knowledgeable. They diagnosed the issue (fairly uncommon one) quickly and accurately. They gave us suggestions to prevent issues and to keep our fireplace in good shape. 3) They were kind. They fixed the one problem that I had reported (low flame/heat). When I mentioned three other minor issues, they fixed each one of them (two at no charge, one required parts). 4) Their prices are great. They were less expensive than other companies I called. I had a broken remote control unit. They serviced the fireplace, fixed the issue, replaced the remote control, fixed the horrendously cold draft caused by bad installation, and improved the operations of our auto-fan FOR LESS THAN WHAT THEIR COMPETITION WANTED FOR JUST THE REMOTE CONTROL UNIT. I bet I saved almost $200 over the first company that I called (they were busy and had an attitude) What great value.

They were excellent in every way. We had looked around for a while to pick the right craftsman. They have always had a great reputation in Cincinnati and now I know why. I would recommend them to anyone. We have been having problems with our fireplace drawing and they offered a lower cost fix then anyone else we had talked to.