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Cincinnati, OH Water Softener Installation

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Reviews in Cincinnati to Install Water Softener

Ohio Valley Pure Water
5.0
My water softener died on a Sunday and placed an email to Mike. He promptly responded on Sunday that he would call me on Monday. Spoke to Mike Monday morning and he put me first on the schedule the next business day. He was extremely polite and clearly understood how a positive experience would translate to a positive review on AL. Reasonable price and great service.
- Patrick A....
Taplin Soft Water
5.0
I called one day and he came the next day installed the new unit and it works GREAT! A week later he stopped by to explain how the new softener worked since I was out of town when it was installed. My wife and daughter are very happy with the new water softener and there is no rust!
- Wanda M....
RECKER & BOERGER INC
2.0
When they attempted to install a new water heater, they broke the plumbing connections to my water softener. In fact, they broke the water softener which could not be repaired. It cost me $1,200 for a new water softener, in addition to the water heater installation.
- Dorn P....
Benjamin Franklin Plumbing
5.0
Josh quickly checked the unit and made sure it was working properly. He is a great guy, always welcome at our house.
- Doug H....
Culligan of Cincinnati, OH
1.0
We ended up not having the water softener installed by them, because the communication was with us was terrible, changing installation times, etc. Would recommend going with another company for a water softener.
- Ted F....
HOME DEPOT
5.0
We needed someone to come out quickly as our water softener was leaking due to a faulty valve. The men at Home Depot made special arrangements to come out on Saturday. They found the softener was in bad shape, fixed the leaky valve and installed the new softener without a hitch. We were very happy with their professionalism and the fact that they came out so quickly to help us. One thing we would have liked them to do differently was the pipes placement. We felt they could have been a little lower and straighter as we will have a semi difficult time getting to it in the future.
- Mary H....
Culligan of Cincinnati, OH
1.0
1.) A water softener was installed in my home by Culligan in 2010 as a rental. In 6 years no one ever came to my house or contacted me again. When a new softener was installed in November 2016, the new company asked when the last time the Culligan filter had been changed. I was surprised to hear that there was a filter that should have been changed at least annually although I had never been contacted by Culligan again and they had not serviced the unit since 2010. 2.) When the unit was rented in 2010, I had explicitly expressed a desire to purchase the unit through Culligan as I had done previously. I was told that Culligan did not offer that option. The unit had to be rented or paid in full. After 6 years of renting the unit and $74 monthly, I called Culligan and expressed an interest in purchasing a unit as it was not economical for me to continue renting. The office staff indicated that they have always had a purchase option available and they don’t know why I had been told otherwise. The office staff indicated that would have a sales rep contact me to provide a cost for a new unit and a buy-out cost of the unit I had since I had already paid on the unit several years. 3.) After several days, a sales rep still had not contacted me. I called the office again and indicated that I will need to go with a company other than Culligan if I could not get a call back. 4.) When I did receive a call from the sales rep, Todd Newton he indicated the cost of a new unit would be between $1700 and $3500. I told him that was a wide range and I wanted to know a cost based on the unit I currently had. He said he didn’t know what kind of unit I had. I asked him about the buy-out option and he said “The buy-out cost is $400”. I asked him how he could give me a buyout if he didn’t even know the unit I currently had. He said that after customers rent a unit for 2-3 years, Culligan just sells the unit at the buy-out cost of $400. I asked him if he could reduce the buy-out from $400 to $200 since I had been renting the unit for 6 years. He said No. Since I felt like he was a bit rude, condescending and uninterested in working with me, I requested the district manager call me. 5.) The Culligan district manager, Scott called me promptly. He indicated that it is not Culligan’s policy to allow customers to buy-out their units and the request was unusual. I believe I mentioned, that I didn’t even know this was an option but his office staff are the ones who told me about it. He asked me if he could see what he could see what he could work out and call me back. Unfortunately, I didn’t hear back from him. 6.) Based on my experience, when the district manager can’t even return a phone call, I cannot do business with Culligan nor can I recommend Culligan. The fact that a filter has not been changed for 6 years is really inconceivable.
- Denise C....
Plumb Tite Plumbing
5.0
great service & product, we received quotes from several companies and they were the lowest. We are loving our new water softener
- Julie P....
Ohio Valley Pure Water
5.0
Mike explained how the water softener works and gave me some pointers on how to take good care of it so it lasts for many years, I would definitely recommend Ohio Vally Pure Water to anyone shopping for a new water softener!
- Maxine D....
Olympic Water Treatment
5.0
Mr. Phelps, owner of Olympic Water Treatment, met with me within a week of my phone call. Thirteen years previously he represented RainSoft but Mr. Phelps parted ways with Rainsoft as they made it difficult to obtain parts and provide service for Mr. Phelps existing customers. I explained what I wanted and he presented what Hellenbrand had to offer. He gave a thorough explanation of the Hellenbrand. Since he has tested the hardness of my water previously he did not do it again. He is familiar with Warren County's water and has an excellent background for making the correct recommendation. He committed his company, Olympic Water Treatment, to meeting any service needs in regards to this new softener Once I accepted the bid an installation date and time was setup. Mr. Phelps accompanied the installer and assisted when needed. The installer (Mr. Phelps' son who will be managing the company in the future) did all the plumbing and installation. They made sure the system was level, functioned correctly, and added the salt blocks from my old softener. (The Hellenbrand softener will use bags of salt pellets when it comes time to add new salt. I was provided with four bags.) The old RainSoft softener was removed. There was no mess. I was trained in the operation (of which there is little) and all my questions were answered. After three weeks of use, the Hellenbrand softener electronic controls do not require management and has cut down on regenerations. I believe the quality is excellent. There is no salt taste in the water. I do not have to give it any attention. New salt will need to be added to the salt tank for regeneration months from now. I am very happy with this product and would recommend Olympic Water Treatment.
- William L....

Water Filtration and Softening in Cincinnati

4.8

(27)

Recent Review: The service technician brought the unit out, connected it to our water, and showed us the control for turning the home's water off, bypassing the water softener (e.g., watering outside plants), and leaving the water softener on (i.e., all household water is soft water). He also showed us how to remove the water softener system from the closet (once the control is in the off or bypass position) and disconnect it in case we needed either our furnace or our water heater (who both reside in the same closet as the water softener) to be worked on so that that technician would have more room. It's still early in our ownership of our Kinetico water softening system and we haven't seen all the benefits of having softer water, but we couldn't be happier with our purchase.
4.3

(17)

angi certified
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Recent Review: PROMPT AND COURTEOUS. WENT ABOVE AND BEYOND TO REPAIR THE POWER SOURCE, WHICH WASN'T PART OF THE WATER SOFTENER.
4.9

(11)

Recent Review: He offered some help over the phone even though he wasn't even in my state. Somehow I ended up with his number and he offered to help me just because I had called. This is the type of person you want working in your home.
5.0

(10)

Business Description: Water heater repair and installs water Softener installs Service plumbing All fixture installs We are a service plumbing company that cares about the customer and will always stand behind our work. Both professional and reliable we always aim to please for all your plumbing needs we specialize in all service plumbing including but not limited to:
5.0

(13)

angi certified
offers coupon
Business Description: We specialize in plumbing services and repairs, water heaters, water softeners, leaks, garbage disposals, and so much more! We guarantee your satisfaction and we won’t leave until the job is done right. We pride ourselves on the quality work we provide, while delivering great customer service! We help homeowners address their needs, that the "big boys" overcharge for, or just would rather not help with. No job is too big, or too small for us! Check out all the services we offer below and call -- or-- click to schedule a free estimate today!
4.7

(14)

Recent Review: I purchased a water softener package from Ohio Valley Pure Water. Unfortunately, my home setup is not easily adaptable for a water softener. My clean out is on the back-side of the house but my main is on the front. The difficulty in setup was enough for Ohio Vally Pure Water to recommend Rodney for the job. Rodney is awesome. He did the work the well, didn't complain once about the setup and so far everything is working well.
5.0

(1)

Recent Review: THEY'RE VERY GOOD. THEY CAME OUT RIGHT AWAY WHEN WE CALLED. THEY EVEN CALLED US BACK A COUPLE OF TIMES BEFORE THEY CAME OUT, JUST TO MAKE SURE ALL THE INFORMATION THEY HAD WAS CORRECT. THEY HAD THE LEAK REPAIRED IN NO TIME AT ALL.
3.6

(14)

Recent Review: It went great! You owe it to yourself to call these folks. They are professional, nice. Honest trustworthy and reasonable priced. Highly recommend
4.5

(279)

Business Description: Since 1962, Recker & Boerger Home Appliances known as The Comfort ZoneSM has been Cincinnati’s hometown favorite for kitchen appliances, home appliances, laundry appliances, and a wide selection of heating and cooling products. We also specialize in service and repair of furnaces, air conditioners and heat pumps. For kitchens we offer products ranging from a refrigerator, freezer, ice maker, wine cooler, cooktop, stove, wall oven, range, microwave, hood, to a dishwasher or disposer. Our laundry products range from front load washers, top load washers, stackable washers to dryers and pedestals. For home comfort systems let us assist you with new central air conditioners, gas furnaces, oil furnaces, heat pump systems, humidifiers, water heater, or a water softener. Some of our featured brands offering these products are GE, GE Profile, Monogram, Danby, Electrolux, Frigidaire Professional, Frigidaire Gallery, GE Cafe, Samsung, Goodman, Aprilaire, Bradford White, and Navien. We are family owned and operated, and with our name on the business, we make customer service our top priority
3.8

(31)

Recent Review: LEO WAS THE SALESMAN FOR CULLIGAN. HE EXPLAINED THE DIFFERENT PRODUCTS THE COMPANY OFFERS AND ALLOWED ME TO CHOOSE ONE, RATHER THAN TELLING ME WHAT I NEED. I DIDN'T GET THE NAME OF THE INSTALLER. HE WENT THE EXTRA MILE TO MAKE SURE THE CONNECTIONS WERE IN THE RIGHT PLACE (SO I WASN'T RUNNING HOSE WATER THROUGH THE SOFTENER). THE INSTALL WENT SMOOTHLY AND WE'RE HAPPY WITH THE END RESULT.