These people are great! Patti (scheduler) and Greg (electrician) were both a pleasure to work with and are incredibly accommodating and professional. I put them to the test because I was not an easy client to get scheduled! I ended up needing to cancel twice over the course of several months due to materials issues, reorders, and then more materials issues. Ultimately, the ceiling fans came in and we could get to work. Initially, Patti asked about my needs and then hearing that I had quite a few things on my punch list, told me that Greg would need to come by and evaluate how much could actually be accomplished. Greg called me when he was en route to give me an ETA, arrived about 5 min. early, and spent 90 min. going over everything with me and plotting a strategy to get the most accomplished in the time allotted. The man truly understands customer service. Everything was planned out and all of my questions patiently answered. There was no wasted time in this process, yet I didn't feel rushed in the least. By the way, this was FREE! Phenomenal! When Greg returned to do the work, he moved efficiently from task to task, letting me know what was going on each step of the way. I can be the chatty sort when I sense that people are good at and enjoy what they do, so I asked questions from time to time and always received polite, courteous, unhurried answers. He never seemed bothered by our interactions and kept up an easy flow of conversation all day. I also got the impression he'd been just as at ease if I'd have left him alone all day. When the 7 hours was up, all the work we had planned out was completed and had the look of being completed by a professional who takes pride in his work. When I need more electrical work in the future, I will be calling Valentino HVAC and Electrical Contracting.