Cincinnati Hot Tub Installation

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Reviews in Cincinnati to Install Hot Tub

Pool & Spa Warehouse
4.0
I wanted to do a water test for a hot tub at The Pool and Spa Warehouse. Rob was great about setting it up so our family could do the wet test. We loved the hot tub by Sunset but could not find overall any good recommendations about the spa itself . We decided to purchase from Watson's because they carry several highly rated hot tubs with great warrantees and reputations. We purchased a Caldera hot tub from Watson's that has a very consistant high rating with customer satisfaction. I had told the very nice men at The Pool and Spa Warehouse that I would have purchased their Sunset hot tub if they could find any good literature from the company and forward to me. It is a nice shop but they do not carry name brand hot tubs and I didn't want to spend 13 to 15 thousands dollars for a hot tube that was not made by a reputable company.
- Cherie R....
Accurate Pool & Spa Service
5.0
They were perfect. I've used Accurate Pool and Spa for years. I'm happy with them. He does everything from pools to spas and covers. He's very knowledgeable and is open to answering questions.
- Lori K....
Spa Movers
5.0
I spoke by phone with Todd Luckett and Rhonda and they quoted a firm price to move the spa from one location to another. They asked several questions to find out the clearance and height at both locations, so they would anticipate any problems. Todd and especially Rhonda are very professional and customer friendly on the phone. On the arranged date, three employees moved a very large hot tub (92 inch square spa) from an outside deck onto their flatbed truck, and unloaded it at the desired location onto a concrete pad. Service included unhooking the electric connection, but does not include re-attaching the electric at a new location.
- Thomas S....
Accurate Pool & Spa Service
5.0
We highly recommend them. We had other guys come out to give us estimates and they were kind of different. They gave us real high prices and wouldn’t guarantee that this would make it work. The two guys from Accurate Pool & Spa Service came out and really looked at it, and gave us an estimate. They did the work for us. We would definitely use them again in the future. If it breaks down or if we need any maintenance, we would definitely call them.
- Charles H....
Watson's - Cincinnati
4.0
I HAD A MIXED EXPERIENCE WITH THEM. THE SALES PERSON I SPOKE WITH WAS NICE. THE DELIVERY OF THE POOL TO MY HOUSE WAS LESS SUCCESSFUL-IT WAS ABOUT A "C" BUT THE INSTALLERS WHO INSTALLED EVERYTHING WERE AN "A". IM NOT SURE IF I WOULD USE WATSONS AGAIN. NOT REAL GOOD AT RETURNING PHONE CALLS. I THINK I WOULD LOOK A LITTLE HARDER BEFORE USING THEIR SERVICE AGAIN.
- Alice A....
Tim's Pools & Spas
5.0
TIM WAS VERY KNOWLEDGEABLE AND HELPFUL WHEN WE WERE TRYING TO SELECT THE RIGHT SPA. WE HAD ALREADY SHOPPED SEVERAL OTHER STORES. TIM'S OFFERED ONE VERY REASONABLE PRICE FOR THE SPA, ALL RELATED ACCESSORIES, DELIVERY, AND INSTALLATION. MOST OTHER DEALERS WE HAD VISITED PRICED THEIR SYSTEMS PIECEMEAL AND THEN CHARGED EXTRA FOR DELIVERY, SO THAT THE TOTAL COST WAS MUCH HIGHER THAN THE ADVERTISED PRICE. TIM'S HAS BEEN VERY RESPONSIVE IN SERVICING WHEN WE HAD A COUPLE OF MINOR PROBLEMS.
- Deborah W....
JUST ADD WATER POOLS & SPAS
5.0
In prior attempts to get my hot tub working properly (it was unable to hold temperature and with the ensuing winter I was concerned about the tub freezing), I had called another company (don't remember the name) and they wanted to replace the electrical unit at about $800. Paul from Just Add Water made the trip to my house and in about 10 minutes had determined it was a clogged filter. Charged me $80 and gave me a ton of helpful tips and hints -- one was to watch out for spa service centers that make unnecessary and costly repairs. Paul was very helpful, kind, knowledeable and reasonable. I would high recommend him and his family run company.
- Max E....
Ken's Spa Service
5.0
I was having issues with my hot tub and the circuit breaker. Ken came out to Maineville and quickly determined that the issue was inside with the breaker and not the hot tub. He offered some great advice on keeping the hot tub running well. Highly recommended!!!
- Mark L....
Ken's Spa Service
5.0
it went very well. Ken is a small company and seems to take pride in doing a professional job. He arrived on time. He was very knowlegable. He found the source of the leak a deteriorating gasket and replaced it. He showed us that there were two such small gaskets and offered to replace the second which was about to snap and would require the cost of another service call in the near future. The cost of the part was very small and another call would have been much more costly. He showed us the actual part and its condition so that we did not feel like it was a sales pitch, We asked him about the general condition of the works while he had the tub open. He told us overall it was in good condition but there is an ozone part that should be replaced about every seven years...we were on 14..it keeps the water conditions clean and reduces the need to add chemicals...we had him do this as well...he asked us to call if we experienced any problems with his work.
- Carol B....
SPA GALLERY
1.0
We initially bought our hot tub from Spa Gallery back in 2004. The showroom has since gone out of business [victim of the recession]. These guys were great and I'd have given them an AAA++++ rating. Since they closed the showroom they sold their phone number to a former employee who does repairs [Mike McCoy]. I have swapped phone messages with this guy since July 8th [3 months] and he has never follow-up on his commitment to repair our tub. After speaking with Sundance Spas's they stated this company/person are no longer approved to service their equipment. Totally wasted the last 3 months and at least a dozen phone calls.
- Eric F....
Watson's - Cincinnati
5.0
Service experience was excellent. Since this is my first hot tub, I was informed on maintenance tips and general upkeep. Was informed about first Saturday of the month hot tub maintenance class. Polite and friendly employee.
- Keith R....
Spa Movers
5.0
It had to go up on a deck and over a railing so they had to get a crane company to help them which cost an extra $310. Rhonda was very polite and professional. Other companies wanted us to take our deck apart but this company was able to get it done how we wanted. Spa Movers kept in touch with me all the time. They were even there before they said they would be. I would recommend them to anyone.
- Elaine E....
Perkins pools llc.
1.0
I called Perkins Pools (Tim) to fix a hot tub. I told him it was leaking and it wasn’t going above 98°. He said he would come and take a look at it. Fixed small leak (by tightening a seal). Detected another leak and said he would have to come back and finish at another day and charge more for coming out a 2nd time plus labor and parts once he was able to break the pump apart. He could not figure out the problem with the heating. Come to find out he knows nothing about spas so he called another pool guy (Accurate Pools and Spas--a sticker he found on my hot tub from a previous service) to come and take a look and diagnose the problem without my knowledge. Perkins Pools told Accurate Pools and Spas he had my credit card number information and it would be easy money as he would charge my account and pay him under the table. Accurate Pools and Spas right away diagnosed it within 5 minutes saying it was my circuit board. Perkins Pools does not know how to fix this problem on a spa (little to no experience with hot tubs) so he was trying to get me to hire Accurate Pools and Spas to fix the other issue while I still pay his company for fixing the leak. (He said he was doing me a favor by calling in another company). Then he told me I owed the Service Charge for the other Pool Guy that HE called in on HIS job. Now my hot tub does not have any heat to it at all. I think Perkins Pool fried the curcuit board and tried to have Accurate Poools and Spa come to the rescue and hopefully fix his HUGE (and expensive) problem that he caused. He told me he would walk away and I didn’t have to pay him his service charge as long as I paid Accurate Pools and Spas their Service Fee. Seemed very odd. He said he didn’t need my money. I agreed to do so, and kicked him off my property. Then he proceeded to tell me that I needed to give him $25.00 gas money! He immediately charged my credit card without my permission to proceed after stating that I did not owe anything. Accurate Pools and Spas even told Perkins Pool that he did say I didn’t owe anything and he was a witness to it. I contacted my bank for Fraud. After 15 minutes sitting in my driveway he finally left. Accurate Pools and Spas was there the entire time and witnessed everything. I am thankful as I did not feel safe. My little kids were scared as well. Perkins Pools (Tim) had beer in his truck and offered one to Accurate Pools and Spas in which they denied of course. Perkins Pools is VERY shady. VERY rude. VERY disrespectful. VERY unprofessional. Accurate Pools and Spas are the ones to call if you need any repair work!! Accurate Pools and Spas called me this morning to apologize and couldn’t believe what Perkins Pools had done. USE Accurate Pools and Spas!! 513-688-1555.
- Carla T....
Advanced Spas And Pools
3.0
The sales rep that sold us the Jacuzzi was very helpful. They stored it for us while we built our patio room (since it was paid in full). Unfortunately, it all went down hill from there. The the day of the delivery it was rushed, they did not have the manpower to move it by themselves. My patio enclosure guy and my husband helped him. We told them we wanted to have a lift on it and they positioned it incorrectly so we cannot install it. It is now not possible to move because the wiring is underneath. The delivered a cover that was not in the box and the wrong size.They didn't recognize their error and we had to call. When they returned with the correct cover, the left in the box and said "he dad to go to something for his daughter" and was "too busy". Once again my Patio Enclosure guy Larry helped me unbox and cover it. Also the hot tub was not the same color as we chose in the store and it was dirty. They offered no assistance during the set-up (they do not due wiring) and rushed thru what to do with the chemicals. We were very overwhelmed and felt they were a bad reflection on the company. The also left the trash from the step stool in our front lawn. We still don't have an operational lift after 5 phone calls. We will take our business elsewhere as they had no interest in resolving this. We don't trust them to come back and fix it anyway. For the amount of money we spent I was expecting a lot more service.
- Suzy G....
Lipps Pool & Spa
1.0
We paid cash on delivery. It had a cover on it when it was delivered. When we took off the cover later, we noticed there was a large gash and scrape marks on one of the corners. We immediately contacted them. The man we purchased it from said he needed to talk to the owner. They jerked us around for about a month. We couldn't ever get a definitive answer, so my husband finally went in on November 25th. They gave him all the chemicals we needed for free at that time. They later told us thatbecause my husband accepted the free chemicals, that was our agreement to the settlement to the issue. We never agreed to that, and they had told us at the time of purchase that the chemicals would be included for free. I kept calling them again, and they said they would talk to the company that they get the hot tubs from, which is Royal Spas in Indianapolis. Royal Spa refused to do anything.
- Sandra B....

Hot Tub Installation in Cincinnati

4.8

(6)

Middletown, OH

Business Description: Financing for in ground pool purchase
4.5

(62)

Cincinnati, OH

Recent Review: I spent about $150 totally. I went there on a whim a few years ago and stuck with them ever since. They are a little expensive. I would continue to use them in the future.
4.9

(21)

Liberty Township, OH

Recent Review: Good! Excellent! It was about a year ago. They were getting ready to use them. They are owned by Steel Wheel Solar. And we are getting ready to put in solar heating panels on our new home. We put those in about 2 years ago with Steel Wheel and we like them so much, we are going to use them again. They are very responsive, if you have an issue, they were right there. They are very ethical, I felt like their prices were very reasonable and I would definitely do business with them again. It was $50. I had them out and they are really with the problem of who install their pool, and the people who install the pool stand behind it, and did it basically for this difficult for the part they charge me for service charge. They were very fair. It is like I said, they are the same people that I used for the solar. They are owned by the same company. It is a different name. Let us say, they were more than fair.
5.0

(3)

Cincinnati, OH

Business Description: Emergency Hauling & Junk Removal offers Junk Removal and Demolition At Emergency Hauling & Junk Removal, we pride ourselves on providing Cincinnati with the highest standard of service in all aspects of junk removal. We are a licensed and insured company, and all our personnel are hand-picked to assure 100% customer satisfaction. One way we keep our customers so happy is by offering affordable rates, convenient scheduling and even same-day service! And we'll haul little as one item or as much as multiple truckloads. When it comes to junk removal, no job is too big or small. We take care of every step of the process from pick up to disposal, and we do all the loading and cleanup ourselves (you don't even need to bring your junk to the curb)! Industries serviced include: Commercial Residential Schools Estate Cleaning Appliance Removal Lot Clearing Restaurants Office/Apartment Buildings We haul: Appliances Hoarding Clean out Farm Cleanups Scrap Metal Yard Waste Brush Storm Flood and Fire Damage Rubbish and Trash Roofing Material Hard To Dispose: Hot Tubs, Pianos, Safes, TVs, Computers, Furniture, Fireplace Inserts Cars, Trucks, Campers, Trailers structural demolition and dismantling. Over the years, we have built a reputation for professional,courteous and most importantly, safe, demolition.Our demolition specialty includes: Garages, Houses, Fences, Sheds, Decks, Walls, Place Sets, Pools, Porches, Kitchens, Bathrooms, Furnace, Boiler Radiators
4.6

(19)

Cincinnati, OH

Business Description: We have six full time permanent employees. Our Master plumber, Ken has been with us since 05/22/1997. . A diagnostic fee of $79.00 delivers our Licensed & Insured plumbers to your door, with a well stocked truck. Many of the repair parts are generic & in stock in his service truck. Our plumbers are instructed to clean up after himself, & leave his work area as clean or cleaner than he found it. Our expertise is in both Residential & Light Commercial Plumbing Repairs, Maintenance, Backflow testing and repair, and drain camera services.
3.5

(6)

Crested Butte, CO

Business Description: Heavenly Heat Infrared Saunas are made for the chemically sensitive. That means that our infrared saunas create an ideal, safe, and effective detoxification environment for anyone seeking to eliminate toxic substances from their body.
4.3

(5)

Cincinnati, OH

Business Description: Since 1966, we have specialized in all of your in-ground pool, above ground pool, and patio furniture needs. Pool Supplies, Patio Furniture, Swimming Pools, Above Ground Pools, Swimming Pool Contractor. Pool Contractor
4.3

(90)

West Chester, OH

Business Description: Additional DBA - Tim Ryan Inc. Call Tim Ryan Inc provides immediate service for all your plumbing repair needs. We offer full service residential plumbing, repairs, service calls, and upgrades. We specialize in water heater repair and installation and are authorized manufacturer repair agents for AO Smith, State Water Heaters, American Water Heaters, and Whirlpool Water Heaters. We can handle all of your backflow preventer certification testing and are also experienced with plumbing repair. We are fully insured, bonded and licensed. Additional phone - (513) 268-4221.
5.0

(1)

HOLTON, IN

Business Description: Above ground pool instalation hot tub and spa moves pool table tare down set up and re felt
4.9

(27)

Harrison, OH

Business Description: 1 employees. Uses subs for plumbing or construction when needed. Our Platinum Service delivers the quality, security and respect your home deserves.
2.8

(21)

Cincinnati, OH

Recent Review: Our hot tub was not functioning because the previous owners did not winterize it and so it had sustained freeze damage. I did have to call a few times before I was able to reach someone but then was able to schedule an appointment within the next week. The technician removed the broken heater. The new part was ordered and installed. Unfortunately the circulation pump has ceased from lack of use. The staff has been responsive and we are looking forward to completing repairs. The above cost of repair of $900 is for service call and replacing the heater. We are now waiting for the pump to come in.
5.0

(2)

Mason, OH

Business Description: Threading Specialty, and Spa services. 20% off new first time clients for all services.
4.9

(1154)

Cincinnati, OH

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Recent Review: Steven showed up early and started working right after he introduced himself. He was professional and pleasant. He fixed the switch in the hot tub that 3 other electricians couldn't. We are very impressed and have already booked him for other jobs!
4.9

(46)

Hamilton, OH

Recent Review: I was having issues with my hot tub and the circuit breaker. Ken came out to Maineville and quickly determined that the issue was inside with the breaker and not the hot tub. He offered some great advice on keeping the hot tub running well. Highly recommended!!!
4.6

(72)

Cincinnati, OH

Recent Review: They were perfect. I've used Accurate Pool and Spa for years. I'm happy with them. He does everything from pools to spas and covers. He's very knowledgeable and is open to answering questions.
4.0

(11)

Florence, KY

Recent Review: They have a store where they stock stuff and they give me free water testing which I think is a nice feature. Their location is very good for me. Their work is very, very good and I haven’t had a problem with their work. They can order parts for me if I can’t get it. I have got a pool that is 30 years old and I still need parts for it. They put the pool in the ground and they support it. I never had a problem getting a part for it if they had ordered but it takes couple of days. They are pretty good.
3.6

(37)

Cincinnati, OH

Recent Review: I HAD A MIXED EXPERIENCE WITH THEM. THE SALES PERSON I SPOKE WITH WAS NICE. THE DELIVERY OF THE POOL TO MY HOUSE WAS LESS SUCCESSFUL-IT WAS ABOUT A "C" BUT THE INSTALLERS WHO INSTALLED EVERYTHING WERE AN "A". IM NOT SURE IF I WOULD USE WATSONS AGAIN. NOT REAL GOOD AT RETURNING PHONE CALLS. I THINK I WOULD LOOK A LITTLE HARDER BEFORE USING THEIR SERVICE AGAIN.
4.2

(12)

Cincinnati, OH

Recent Review: What a great experience it was working with this company! We needed a new cover for our 5 year old hot tub and went to the big, well known company where we initially purchased it. They were less than professional and we left without a new cover. We'd passed Advanced Spa and Pools our way and decided to stop in. Best decision we could have made! The company is privately (locally) owned/operated and Kevin wonderful. If you want lots of bells and whistles and fancy showrooms, this is not the place for you. If you want professional, knowledgable and GREAT service, ASAP is the place! We ended up switching brands and purchasing a new hot tub. Totally OUR decision, not that of a high pressure salesman. No explanation was too much to give and Kevin always had time to answer our questions, whether on the phone or in person. The delivery and installation was amazing! 3 young men, the right equipment, absolute knowledge of their job and wonderful personalities made this part of the experience a pleasure. They even took time to polish the casing before they left to make sure there weren't any fingerprints or smudges. It was gleaming! We would highly recommend ASAP to anyone who wants a nice experience and a company that you plan to continue to do business with far into the future.
4.8

(16)

Cincinnati, OH

Recent Review: I spoke by phone with Todd Luckett and Rhonda and they quoted a firm price to move the spa from one location to another. They asked several questions to find out the clearance and height at both locations, so they would anticipate any problems. Todd and especially Rhonda are very professional and customer friendly on the phone. On the arranged date, three employees moved a very large hot tub (92 inch square spa) from an outside deck onto their flatbed truck, and unloaded it at the desired location onto a concrete pad. Service included unhooking the electric connection, but does not include re-attaching the electric at a new location.
5.0

(10)

Maineville, OH

Recent Review: In prior attempts to get my hot tub working properly (it was unable to hold temperature and with the ensuing winter I was concerned about the tub freezing), I had called another company (don't remember the name) and they wanted to replace the electrical unit at about $800. Paul from Just Add Water made the trip to my house and in about 10 minutes had determined it was a clogged filter. Charged me $80 and gave me a ton of helpful tips and hints -- one was to watch out for spa service centers that make unnecessary and costly repairs. Paul was very helpful, kind, knowledeable and reasonable. I would high recommend him and his family run company.

Rate Angi’s Hot Tub Installation in Cincinnati

Featured Rating:
4.8

Hot Tub Installation in Cincinnati are rated 4.8 out of 5 based on 1,621 reviews of the 20 featured Cincinnati pros

The Angi rating for Hot Tub Installation in Cincinnati is a rating based on verified reviews from our community of homeowners who have used these pros to meet their Hot Tub Installation needs. Angi’s review system takes into account ratings on price, quality, timeliness, responsiveness and feedback for Angi Certified Pros.

Frequently Asked Questions & Answers about Hot Tub Installation

What services are related to Hot Tub Installation?

  • Pool Cleaning

  • Handyman

What do customers in Cincinnati say about Hot Tub Installation?

What a great experience it was working with this company! We needed a new cover for our 5 year old hot tub and went to the big, well known company where we initially purchased it. They were less than professional and we left without a new cover. We'd passed Advanced Spa and Pools our way and decided to stop in. Best decision we could have made! The company is privately (locally) owned/operated and Kevin wonderful. If you want lots of bells and whistles and fancy showrooms, this is not the place for you. If you want professional, knowledgable and GREAT service, ASAP is the place! We ended up switching brands and purchasing a new hot tub. Totally OUR decision, not that of a high pressure salesman. No explanation was too much to give and Kevin always had time to answer our questions, whether on the phone or in person. The delivery and installation was amazing! 3 young men, the right equipment, absolute knowledge of their job and wonderful personalities made this part of the experience a pleasure. They even took time to polish the casing before they left to make sure there weren't any fingerprints or smudges. It was gleaming! We would highly recommend ASAP to anyone who wants a nice experience and a company that you plan to continue to do business with far into the future.