Matching on Angi
Cincinnati, OH
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Covington, KY
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Cincinnati, OH
Flooring
Interior Decorators
General Contractors
Handyman
Hardwood Floors
I purchased wide plank T&G flooring from Cali Bamboo, underlayment and glue through Amazon. I removed the carpet and prepped the floor before Finishing Touches arrived. I opted to reinstall the old baseboard, which resulted in significant savings Positives: Getting the bid was quick, painless and fairly priced compared with other bids for the same job. - I ended up choosing Finishing Touches based on a friends' recommendation. The bid included varying options, such as owner removal of carpet and owner installing baseboard instead of just adding shoe molding for an additional cost. Negatives: They showed up both days about 30 minutes later than expected. The installation overall, looks very good. Maybe 4 or 5 very minor chips over 800 sq ft of flooring. There is one spot on the floor that has a very small air gap under a plank. You can hear air being pushed out when you step on it. One corner in the den doesn't quite come close enough to the wall so you can see a sliver of a gap between the baseboard and flooring. There were a couple pieces that were pulled while being installed plus a couple flawed pieces from Cali Bamboo. The bottom line: we ran out of flooring and I had to order another box. This delayed the final installation a few weeks. I ordered the number of square feet in the bid rounded up to the next box. But we still came up short. Stuff happens, but I thought I should add it to the report. I should qualify these negatives. You really have to be looking hard to see them. Summary: The workers went above and beyond on a lot of little things. They created a very nice threshold to the sliding glass door. The advice to keep the flooring running in the same direction between two rooms that form an L shape was spot on. They also helped with a few baseboard cuts that would have taken me a couple hours but they did in about 15 minutes. The workers were surprised that I purchased the flooring - unpacked and stacked it to acclimate, per Cali Bamboo instructions even though that was the plan from the beginning. The workers also were inclined to nail the flooring down instead of a floating floor install. Floating floor install was the original plan and how it was done (top floor condo unit), but I'm glad I was there to make sure that the flooring wasn't nailed down as I'm not sure this was communicated to the crew.