Chicago Shower Valve Repair

Jan fit us in at the earliest time we were mutually available and was right on time. He was a consummate professional upon arrival and during the process. He was clear and concise in listening to my perception of the problem and explaining his perspective. I happened to have the part that needed to be installed, but could not get the old out to do the install myself. He asked that I send photos of the situation, and I noticed he had brought an entire replacement valve assembly with him "just in case". This is a unique commercial shower valve that had been installed by the previous owners. He explained what he accomplished and how when the job was complete and also left us with thoughts on what to think about changing in the future should we endeavor on a larger shower remodel. I thought the hourly price was a little high, but considering the job was knocked out in one visit and really clean, I'm ok with that. I've used less expensive plumbers before, but can easily say the work was not as professional and concise as Jan/ Vanguard.

Contacted HM to replace shower valve on a Friday, and scheduled an appointment for the following Monday. They charge $80/hr., plus $40 per service call. The total cost for a single hour, though not cheap, given the nature of the job, was less than a per job quote I received over the phone from another plumber; so, I went with it. The job was completed in about 40 minutes, so Jack asked if there were other work items around the house that could be addressed in the remaining 20 minutes. The valve that was replaced has been in for about a month now, with no apparent problems.

The repair went great and they went above and beyond what we were expecting. Tim and Luke are honest and experienced craftsman. We are planning to have them help us with another job very soon.

Very professional and quality work. Fast service and friendly. We were in a bind and Sewer Express saved the day! Excellent prices too😊

Mike did and excellent job. What seemed like a simple job (replacing a valve) turned out to be challenging because the plumbing supply store provided a replacement part which did not work properly. Mike had to search for another supplier, which could not be done in the same day. Mike was very good about communicating the status with me while I was waiting. The day after his initial trip to my house he called me and told me when he would be back. He came back when he said with an assistant and finished the job. I was prepared for a large bill because of the extended time to find the right part, but the cost was very reasonable for the amount of time the job took. Mike is very good at communication and treated my fairly. I highly recommend him.

Mike did a nice job replacing my bathroom fixtures including a soaker tub, shower valves and a new toilet. They look and work great.

A shower valve was leaking to the extent that the water main had to be closed. Indoor Plumbing showed up within hours of my call and straightened things out.

Daniel responded quickly and showed up next day to inspect - critical since our shower was leaking through the first floor ceiling. He quickly identified and addressed the issue. The work done was outstanding - he even managed to salvage the tiles that he had to pull away from the wall. Daniel took the time to ensure the leak was addressed by testing thoroughly. The level of cleanliness deserves a special mention. He cut out a damage portion of the ceiling by hand to minimize the dust flying everywhere. After job was complete, he took extra time to clean up - so meticulously that there was barely even a trace of any work being done - amazing for a job that created quite a bit of debris. Daniel is highly knowledgeable in various home repairs - I would highly recommend him for your next job. You will get it done right, his pricing is very reasonable, you will get an honest opinion, and he won't leave your home completely trashed, like some other contractors tend to do.

We weren't getting hot water in the upstairs shower. On John's first visit, he examined the problem and gave me two additional solutions in case replacing the cartridge wouldn't work. He gave an estimate for each of the solutions and allowed me time to think it over. I contacted him a few days later to come back to do the work. He was available right away and had hot water flowing within 20 minutes. As it turned out, it was the cartridge after all and therefore the least expensive of the solutions. John was very prompt, super friendly and professional. It was like having your favorite uncle come over to fix your plumbing. When I saw that John was featured in the super service spotlight in the November 2011 toilet issue of the Magazine, I couldn't think of anyone who deserved it more.

I thought that I was going to have to replace the valve, so I went to home depot and purchased a new one. When Jon arrived, he said that he could fix the one that we had, which saved me a lot of money.