This was a great experience because of the frankness and reliability of Walter's service. First, and my favorite: Walter was there exactly when he said he would be, both for the estimate and for the actual service. I love it that he showed up at an exact time, not the "range of time" you often get from workmen: when he said he would be there at 9:00 or at 7:30, that's when he was really there! None of the "I'll be there between 9 and noon stuff!. As a working person, I truly appreciate it that he did not waste my time. Next: he honestly and frankly pointed out the potential problems with my walls and told me how he could correct them, and also, told me what to expect when the job was done. He was painting to cover a bad 25 year old paint job a precious owner left on only part of a brick wall; he told me that the paint could look a little different on the different surfaces. The nice part is that the finished job is great- you can't tell what was previously painted and what was not. There is not a rogue drop of paint anywhere. When he left, the place was clean. My garage doors had peeling paint and were in really bad shape. I had another "professional" paint them 3 years ago, and he was unable to get the peeling paint marks to blend. After Walter and his sons sanded and painted, they look brand new. I wish I'd hired Walter 3 years ago! Walter is very business like and says what he means and means what he says. I would hire him again in a heartbeat. I feel like I finally found someone who can do the job, and who actually wants to do the job right.