We contacted Benito's about getting a quote for creating a hardscape patio off our deck, as well as a decorative fountain. Their initial quote came in the middle of the estimates that we received, but they were willing to work with us to get closer to a lower number. After we decided upon the plans, they took care of all the permit applications and plans. Having them handle that for us was a HUGE plus! They called as soon as they got approval to move forward and set a date to do the work. They were punctual and their workers were very nice and polite to my family and I. The project was a little more difficult that previously quoted due to some uneven ground that required additional stone work. Benito's charged us only for the additional materials and not for the additional labor time that they did not account for. They also were willing to work with us as we made some minor changes due to suggestions from Dean and Paschal that might look better. They were very concerned that we liked the work that was being done and were very flexible with what we wanted. They were also able to refer us to a very fairly priced handyman to help with an additional project that we needed assistance with. We are very happy with our patio, concrete pad, fountain, and flower boxes. They really did a lovely job. The only possible con is that they did not use design software so it was hard to tell what it was going to look like before it was done, but we knew what we wanted so this wasn't a problem for us. I would use them again and would recommend them highly.