It was a wonderful experience from start to finish. The washing machine in my condo had overflowed and the Pergo flooring was destroyed (YAY!!) and had to be be replaced (YAY!!!). I needed floor people and that's when I joined Angie's list. I had 3 companies come out and decided to go with Nex Flooring. When Mike came out to give me his estimate, he took time answering my questions and explaining my options to me. My first choice was to go with the first option, which was simply to remove the Pergo, see what the original wood was underneath, sand it and put a stain on it. That option would have cost approximately $1,100. However, once the Pergo was removed we saw that the original maple floor had been painted. Sanding was done and once the guys started applying the stain, they stopped working to show me what the entire floor would look like. I saw there were too many imperfections which would have been magnified by staining that floor and would have been unacceptable to me. I would not have been happy with the end result. So at that point, I moved on to option #2 which was to install engineered hardwood flooring. Mike was patient, answered my hundreds of questions and was able to get some fabulous flooring that I love! It's installed now and it's beautiful. The price was very fair and reasonable, the workmanship was the best, the people were professional, informative, and very pleasant to be around. I highly recommend this company!