Chicago Metal Stair Installation

It went great, timely and professional, work is solid, price was totally reasonable! Would hire again

Absolutely fantastic - they got rid of a terrible old set of wooden stairs and set me up with a great metal ladder that is so sturdy and fits the space perfectly! And they provided a great, reasonable price.

They are very punctual and very professional. The only problem I have is the way they charge. It's $85 per first hour, which is automatic, plus a $35 travel fee. After that, they bill by the hour (in 15 minute increments). The extreme focus on the billable hour makes them seem more expensive than they are. They should consider billing in 6 minute increments like lawyers. The extreme focus on the billable hours is strange as even lawyers are moving away from it. Nevertheless, they are very timely, competent and professional.

Great! The crew was prompt, professional, and rolled with all or our requests. We had a few days of rain delays, they restained/resealed a few or the decks because the rain came in so fast they didn't dry properly. They drilled extra holes in the landings where we noticed the water pooling. Julio offered to come back if we noticed anything that needed retouching etc.

Todd Yeates arrived on time. Each riser and tread had to be custom cut to fit the stairway which has a slightly warped wainscot. The job was completed in a reasonable amount of time and was installed to excellent quality. I provided the materials which were commercial quality rubber treads and risers, which completey cover the stairs. The nails which came with the replacement metal stair edging that transitions from the floor to the first riser did not work on the floor. Todd came up with the alternate plan to screw them in with shallow screws. So he is able to solve those little issues that sometimes come up on the spot and leave a nice result.

Everything worked well. Extra molding had to be installed at the top of the staircase in order to provide a solid support for the gate. Used white molding so it was not very visible against the white walls. Solid installation.

Ken and the folks at AGGO did an excellent job with our stairs. They came very quickly to give an estimate and listen carefully to our problem. They completed the work quickly, efficiently, and for a great price--easily beating other bids.

They came out and spent a good amount of time measuring. There is only a small space for the stairs. I never got an estimate back from them and no one returned my calls. I assume they were unable to figure out how to build a staircase in such a small space.

The owner, Remis, is a true craftsman and he does not have anyone but himself doing the work. The first time he came out he was on time and brought a book of photographs of his accomplishments. I was very impressed with what I saw, the reviews on Angies list and the reasonable price he quoted so I hired him. Remis showed up on the day we agreed to and on time. He completed the job in one day and was extremely tidy. I would most definitely recommend Jusalda Custom Stairs and I have already re-hired Remis to update our stairs going down to our walk out basement. We love our new staircase and look forward to having him come back, next week, for our other staircase.

Adrian did a phenomenal job and we are incredibly happy with the results. Prior to the work, the staircase was cramped and unpractical. Now it not only looks great, it functions much better as a staircase for the family. Adrian helped us figure out the options available in our price range and went above and beyond to our expectations to ensure we were happy with the job. He did an awesome job and is a real craftsman.

Bob is a honest and skilled craftsman. We continue to hire and work with him for all of our various carpentery home projects. We had two older staircase posts that we wanted to refurbish in our old home. Bob was able to refurbish, create and match molding/trim to our original stair posts. Bob truly enjoys the craftsmanship of carpentry and creates high quality products. We have been 100% satisfied with his work.

I found Remis by searching the list, and took a look at his website (http://www.jusalda.com). He answered the phone when I called and came to the house to do a free estimate. He was easy to work with and brought samples of all of the balusters and rails we could choose from. He gave un an estimate on the spot which was lower than we expected, so we decided to go ahead. We paid half the fee up front and half when the work was done. He ordered the materials and said that he would call to schedule an installation date when they came in approximately two weeks later. He was good to his word and we picked a Wednesday morning at 8:00 before my wife and I left for work. He did the whole job (approximately 20 steps in two flights) in one day. The stairs look beautiful, and his speed was impressive. We are 100% satisfied with every aspect of his work.

Even though they were backed up for 6 weeks they were able to fit us in within a week for some work that required the replacement of some metal steps in the back of our condo building (the steps had rusted out due to poor maintenance and were now a safety issue). The crew arrived on time on a Friday and completed the work on the stairs and a bent front gate in less than 1 day. The only negative would be that they did leave a major blemish on one of our decks where some of the equipment was attached - possibly a grounding cable - it rubbed off same paint to the metal about the size of a fist and they must have forgotten to paint over it. Not a huge deal because I'm having the decks repainted anyway - but it was indeed an oversight nonetheless. Overall - good guys who did good work. I'll use the again for sure.

We needed fairly extensive repairs done on our steel staircase and a few welding repairs done on our iron fence. Ray's quote came in under the other quotes and that was good, but he also explained what he would do and that there was a possibility of more work being necessary once he got into the project. Ray and his team were punctual and professional. I realized once they started just how much work it is to replace landings and risers on steel stairs. Large plates of steel are not easy to haul around and inserting them and welding them in place while maintaining the integrity of the stairs is not easy! Ray did detect some additional repair that needed to be addressed. We had some rail posts that needed replaced. Ray pointed it out, made a suggestion and asked if we wanted to proceed. He gave me a cost of work then and there and he held to that price. Our staircase is now practically new and the fence repairs are undetectable. Ray also primed and repainted his repairs. He cleaned up completely as well. In my opinion, Ray is a pro with a lot of steel work experience, he gives competitive pricing and does what he says he will do. In fact, I have a small welding job for Ray on our front gate and he is the only person I would call.

Eric and Rubin were punctual, professional, friendly, and customer focused. They listened carefully, and effectively answered our questions and addressed our concerns before we agreed to proceed with the job. Eric and Rubin did an excellent job of quickly demolishing our deteriorating wood stairs, and custom building a sturdy new set of stairs using treated wood. We live in an older house in a historic neighborhood, and Eric and Rubin made a conscious effort to preserve the look and feel of the original wood stairs to the extent possible. We are very pleased with the quality of Eric and Rubin's workmanship. Eric and Rubin did a good job of cleaning up afterwards, they cut the demolished staircase down to 3' sections as we requested, and they stacked the debris neatly in the alley. There was some miscommunication and uncertainty about the original Estimate for the job, but HM's E-mail Estimate did make it clear that HM works of a Time & Materials basis. As HM requested, we E-mailed them several digital photographs of the old staircase, and the E-mail Estimate was 5-6 hours. It actually took 7.5-8.5 hours to complete the entire job, but we are comfortable that the cost was consistent with the quantity and quality of the work that we observed. For future peace of mind, we will probably seek multiple Fixed-Fee estimates from Contractors that include hauling away the debris, but we were pleased that HM did not hesitate to deliver services on this relatively small job. We would definitely use HM services again, and we would definitely recommend them to others.