Chicago Hot Tub Installation

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Reviews in Chicago to Install Hot Tub

HART POOL & SPA
4.0
Service was good, but scheduling and initial responsiveness was difficult. I called approximately 4 times before I was able to get this scheduled. The first 3 times, I was told I would be called back. The call back times ended up either being received at different days/times then when I was told, and/or a call back was never received. On the 4th try, I was finally connected directly with the folks that did the work immediately. Happy with the work and outcome though.
- Rajeev V....
GREAT ESCAPE
5.0
Rich was our salesperson. From start to finish of the sales process, he was a professional and very knowledgeable. He walked us around the store and gave us both the technical differences as well as his personal opinions on the various brands of spas. We were looking for something top of the line and we discussed both the Jacuzzi and Sundance options. We ended up going with a Sundance Cameo and I reviewed prices quoted online as well as what other reviewers had spent on the same model and he was priced very fairly. Not only that, but he was very honest about what chemicals we needed, how to take care of the spa, and what things people would tell us to buy that we didn't need. He was not pushy but spent a lot of time with us and answered all our questions. I would do business with Rich again any time in the future and will refer him to anyone who is looking for help in purchasing a spa.
- Nicole H....
Just In Time Pool & Spa Service
5.0
We had a pretty major leak in our hot tub after it was moved across country. Another company came out multiple times and told me they couldn't find the leak--that the spa would have to be lifted to find it. Just in Time found the leak in just 2 visits, replaced the part and got the tub up an running. Could not be happier! Saved me hundreds of dollars!
- Melissa V....
PRIDE POOL SERVICES
4.0
IS IT ONLY ME OR IS IT ALMOST IMPOSSIBLE TO FIND SOMEONE IN THIS BUSINESS WHO IS RESPONSIVE AND PROFESSIONAL WHEN IT COMES TO SERVICING A JACUZZI AT YOUR HOME? I'VE HAD GOOD LUCK WITH LUIZ. HE RECENTLY CAME OUT ON VERY SHORT NOTICE AS I WAS QUICKLY LOSING WATER IN MY HOT TUB. HE HAD TO COME BACK A 2ND TIME AS THERE WERE ADDITIONAL LEAKS BUT HE GOT THE JOB DONE FOR US (TWO BILLS AS HE CHARGED FOR EACH SEPARATE LEAK).
- Bob D....
WOLF POOLS & SPAS INC
1.0
Contacted Wolf Spa for repair and service on our Coast Spa. The gentleman said they do not service this brand. I asked him if he could recommend anyone in the area and he told me to look up on the internet...really?? I can't believe in the this economy people aren't wanting to work...guess they don't need my business.
- Dottie B....
Russo's Pool & Spa Inc
2.0
A representive of Russos came to our home to inspect of hot tub and provide an estimate for repairs. He identified the parts that needed to be replaced and promised to call us back. We haven't heard a word from him since his initial visit. I have called Russo's at least 4 times and sent them an e-mail on another occasion. If they didn't want to do the work, I wish they would just say so.
- Brian W....
Aqua Pools Inc
5.0
We are still contemplating getting the hot tub. If we do decide to get a hot tub we will definitely get it from them.
- Camille F....
Russo's Pool & Spa Inc
2.0
I called Russo several times. The first few times the person that answered the phone did not have a good grasp of English and was very curt and rude. I left a message with their voicemail asking to call me back, they never did. Since I didn't have many options in spa service, I tried calling again and eventually got a receptionist who told me that she would have their spa specialist give me a call to schedule an appointment. No one ever called.
- Mary L....
AQUATECH
5.0
Gia who books appointments was so personable we ended up chatting for a bit after our appointment was made. She seems like a great person. Scott who services the hot tubs was very knowledgable and explained and showed me all that was being fixed. he showed up on Time and was professional. Highly recommend Aquatech-will use them again. Great company! They really care about their customers And stand behind the work they do. Thank u Gia and Scott!!
- Richard S....
Russo's Pool & Spa Inc
5.0
Ed was very professional, he replaced the heat sensor which was about 16 degrees off. He showed me the proper way to install the filter cartridge (which I never had istalled correctly fromthe beginning),and repaired a slight leak while he was here. I did have to contact Russo's Pool And Spa via email due to the store being closed for the week (which was not on te store hours recording and trying to use voice mail via the '0' button the mail box was full), but Ed did respond with-in a couple hours of the email and scheduled my service for the following day.
- Lawrence O....
Russo's Pool & Spa Inc
5.0
The gentleman was nice, friendly and prompt. It was raining out, he would have to work with electricity, and he called to say that he wouldn't be able to come out because of the rain. He then called to say that it had stopped and so he would come out. He was very responsible and his communication was good.
- David C....
Swanson's Home Leisure Products
5.0
Eric has very good knowledge of these older Jacuzzi spas. He was able to tell us where the potential problems were and was honest about the fact that while he could check for all the leaks he could find that day, the spa may continue to have problems with leaks, and asked if we still wanted to do the repairs. We decided to go ahead to see if repair would work, because we are not in position to have bathroom remodeled. Lowest estimate for replacing spa and fixing surrounding bath is $30K. The original homeowner who had installed the spa inexplicably installed it in the upstairs master bathroom (spa is indoor or outdoor spa, but majority of people install it outside). It is at least 30 or 35 years old. We decided that Eric's pricing and knowledge was a reasonable way to determine if we could ever get use out of the old spa, instead of just looking at it every day. Eric spent over 2 hours at the house and working in the access panel, had everything he needed with him and knew exactly what we were dealing with and what to look for. He gave detailed instructions on how to care for the water when spa was filled and showed how to use the chemicals and answered other questions. Spa was filled and working when he left the house. Unfortunately, by the next day, another leak had sprung up in another part of the spa plumbing. We decided that even if we had Eric back to repair new leak, it was too risky to our home to keep this ancient spa filled and running while we were out (this is not the kind of spa you fill only when you use). Overall, we felt that the money spent was worth knowing if we could ever use this thing. Now we can move forward confidently with a decision about what to do with house/master bathroom. Eric is very straightforward, so you know what the realities are, which we appreciated. He does charge a fee for travel/estimate, which is part of the total cost we noted above.
- Junu K....
NORTH SHORE POOL & SPA
3.0
They told me the circuit board in the Spa Pack was bad and should be replaced. They said I really should replace the entire Spa Pack though because just replacing the circuit board is not reliable enough and some of the old parts may not work with the new board. I said how much for a new Spa Pack. They said $3000. I said how much for just a circuit board, they said $1000. They charged me $115 for this expert advice and quotation. I found this pretty ridiculous so I called the manufacturer of the Spa Pack in California. I talked to a technical sales engineer and described the problem. He said that all I should really need is a new circuit board and he could ship me one in days for $320. He said if it didn't work I could return it. I asked him if someone semi-technical could do it, he said yes. I asked just out of curiosity if I also wanted to replace the heater, how much it would be. He said $105. But he said I really shouldn't need it, that it sounded like a circuit board issue as there was power going to the heater and there is not much that could go wrong with the element itself. To be on the safe side, and for that price, I decided to replace the heater. This work turned out to be fairly easy and was just some basic threaded PVC pipe connections and plugging electrical connections into clearly labeled spots on the circuit board. For this, North Shore Pool & Spa was going to charge me over 300% mark up on just materials alone. A solution they were going to charge me $3000 for, I could do myself very easily for under $500. I really think that companies like this like to take advantage of helpless people who need to be rescued from their pool or spa emergency. If there is one thing I am learning as I deal with contractors, tradesmen and other home improvement gurus, they don't always know what they are talking about, they will gouge you if they can, and very few of them want to do a quality job for an honest and fair price. As much as possible now, I try to do things myself when I feel it is within my capabilities.
- Michael L....
SPA DOCTORS INC.
3.0
These guys were the only hot tub repair folks in the area that actually returned my call. All the highest rated companies on Angies list never called back. After giving up on those guys I called spa doctors and was able to get an appointment within two days. I had a leaky hot tub. The water drained down a few inches then stopped. I wasn't sure where it was or how to go about finding the leak. Tony came out and wasn't especially familiar with my model of hot tub. Neither of us were sure how to remove the side panels (the hot tub was here when I bought the house). After calling his office to see if he could contact the manufacturer he was able to find the hidden screws to remove the panels. He got one of them off for us to discover that there was a solid foam block of insulation surrounding the tub. He poked around for a few minutes before declaring that it would take a "long time" (read expensive) to find the leak. I told him that I would attempt to find it myself (at least now I knew how to remove the side panels). The next day I go out and start searching for the leak... I found it in about fifteen minutes (plus another fifteen minutes to remove the other side panel). So I found the leaky pipe, took a picture and emailed it to the Spa Doctors. Tony was on vacation the next week, so I had to wait a few extra days. They came by and replaced the pipe, but were unable to replace the insulation that needed to removed to fix the pipe because the sealant needed to set... so another job for me. In all I paid $125 for each of the two visits plus $10 for the replacement pipe.
- Mary L....
G & H ELECTRIC
5.0
I could imagine an electrician coming, diagnosing the problem, telling us we needed a new heater, and then not going ahead to actually fix the problem but telling us we needed to contact a spa company for that -- and charging us for that diagnostic visit. Howard, in part perhaps because he knows hot tubs quite well, fixed the problem. I was favorably impressed and wouldn't hesitate using him for future electrical problems or issues at our home.
- David O....

Hot Tub Installation in Chicago

4.6

(75)

Streamwood, IL

Angi Certified
Offers Coupon
Recent Review: Very good. Technician was prompt and professional and completed the job himself in a timely manner
4.8

(140)

Glen Ellyn, IL

Recent Review: Answered my questions about the job. Very friendly office staff. Made sure Comed complete their end of the work.
4.5

(30)

Mchenry, IL

Recent Review: I cannot say enough good things about Matt and his company. I have a concrete in-ground pool that is over 20years old. When he came to close the pool last fall it really resembled a stangnant pond. In addition there were leaks, broken brick work on a spa that made it dangerous. We agreed to review repairs this spring. As I look at my pool today it sparkles blue. He hired a subcontractor to fix all the masonry and oversaw all the work. It was far cheaper than I could have managed to get on my own and looks amazing. For the cost of a standard opening he removed algae and years of limescale build up. I needed a new heater and chlorine dispenser, they were very reasonable and installed for very little hourly charge. I have new lines and an autofill installed - again for very little labor charge. He is passionate about his work and it shows, but his charges are very very reasonable. Both cosing and opening was significanty (as in less than half) what I was being charged by a different company. I would recommend Matt and his team to any one looking to have someone service their pool.
4.6

(14)

Urbandale, IA

Super Service Award
Angi Certified
Recent Review: We had a walk in shower installed and they were professional, clean, and did an excellent job. Explained everything they did and gave us a sample so we could use it to buy new items for the shower.
4.9

(24)

Hobart, IN

Angi Certified
Offers Coupon
Recent Review: It went excellent. The ceiling loos like it never was damaged. Awesome work, timely and professional.
3.0

(2)

Fox River Grove, IL

Business Description: DO NOT offer Pool Cleaning/Repair services - ONLY SPA services. We have the experience and dedication to make sure we get the job done right! We guarantee your satisfaction,and keep you informed every step of the way. Tell us you saw us online for a free diagnostic trip and quote!
3.5

(6)

Crested Butte, CO

Recent Review: Terrible! Wish I had gone with another company. Here is the issue with Heavenly Heat. If your sauna arrives damaged or and issue arrives -- they have zero technical support. Your repairs will be done by any "joe" that heavenly heat finds to do the repair in your area. They will have no experience with Sauna's and are given no instructions regarding the chemical free aspect of these sauna's. The worst part is the buyer, me, was treated as if I was the problem for wanting my sauna repaired correctly. I would have refused the delivery had I realized I was receiving a damaged sauna and would have to spend hours and days trying to get this resolved. The owner, Bob Morgan, is extremely responsive before he has your money but after, is a different story. When inquiring about the sauna he would respond generally within 10 minutes. After you purchase, and particularly if you have a problem with it, you are treated as if you're a nuisance. My sister bought a competitors sauna around the same time and the service she received from knowledgable representatives was a world of difference from my experience. My other issue was that there were shipping delays and Bob would never communicate them. I would have to pursue him to get information. I think they make a decent sauna but I would not recommend for reasons stated above.
4.2

(9)

Orland Park, IL

Recent Review: What could be accomplished was. Serviceman was polite and helpful.
3.0

(4)

Huntley, IL

Recent Review: They could make their prices a little bit lower.
4.6

(38)

Highland Park, IL

Recent Review: The experience was very good overall. They have a lot of different options.
3.0

(4)

Woodstock, IL

Recent Review: I called Paul to shut down my pool. We set a date and he and his crew showed as expected. They worked very fast and completed the task in just over 2 hours. We had just purchased the home and have never owned or maintained a pool. I had several questions and they were answered. Paul offered other advice on safety and maintenance. I had the company that had maintained the pool start it up this spring. I noted a skimmer ws not working and was told it had not worked for years and did not know why. They were not interested in trying trying repair it even though they are a full service company. Paul had it fixed with in minutes as it was simply clogged. At this point I would not think of calling anyone else.
1.0

(1)

Park Ridge, IL

Recent Review: Well, that was an unfortunate exchange. Lars: "Lars Larsen." Me: "Hi Lars. Good afternoon, my name is Jonathan." Lars: "I''m with a customer right now, so make it quick." Me: "Ok. Well I found your information online and was calling to inquire about hot tub repair, but if you don't want my business, I'll take it elsewhere."
3.3

(6)

Naperville, IL

Recent Review: Anthony came out to look at the leak we were having with our tub. He explained things clearly, answered any questions I had, and overall made it a very easy experience. I highly recommend these guys!
4.1

(5)

Berwyn, IL

Recent Review: I was looking for repair of my in-warranty Jacuzzi. Bob called quickly and told me I should contact my retailer for warranty service. However, he did spend time going through the issues I was having and indicated what the most likely issue would be. He did not have to do that.
4.1

(14)

Lombard, IL

Recent Review: We had a pretty major leak in our hot tub after it was moved across country. Another company came out multiple times and told me they couldn't find the leak--that the spa would have to be lifted to find it. Just in Time found the leak in just 2 visits, replaced the part and got the tub up an running. Could not be happier! Saved me hundreds of dollars!
3.7

(9)

New Lenox, IL

Recent Review: They gave a fair assessment of repair versus remove spa. They removed it professionally and without damage to my property. They took care to make sure they left electric wiring properly protected. The second time they came, they were later than their promised window. I was happy with their service and can recommend.
4.4

(90)

Northlake, IL

Recent Review: Ed was very professional, he replaced the heat sensor which was about 16 degrees off. He showed me the proper way to install the filter cartridge (which I never had istalled correctly fromthe beginning),and repaired a slight leak while he was here. I did have to contact Russo's Pool And Spa via email due to the store being closed for the week (which was not on te store hours recording and trying to use voice mail via the '0' button the mail box was full), but Ed did respond with-in a couple hours of the email and scheduled my service for the following day.
3.8

(10)

Downers Grove, IL

Recent Review: Rich was our salesperson. From start to finish of the sales process, he was a professional and very knowledgeable. He walked us around the store and gave us both the technical differences as well as his personal opinions on the various brands of spas. We were looking for something top of the line and we discussed both the Jacuzzi and Sundance options. We ended up going with a Sundance Cameo and I reviewed prices quoted online as well as what other reviewers had spent on the same model and he was priced very fairly. Not only that, but he was very honest about what chemicals we needed, how to take care of the spa, and what things people would tell us to buy that we didn't need. He was not pushy but spent a lot of time with us and answered all our questions. I would do business with Rich again any time in the future and will refer him to anyone who is looking for help in purchasing a spa.
5.0

(12)

Burlington, WI

Recent Review: Mel was prompt, he returned my phone call quickly, his price was fair and he did a great job. I would highly recommend using Mel for a hot tub move.

Rate Angi’s Hot Tub Installation in Chicago

Featured Rating:
4.5

Hot Tub Installation in Chicago are rated 4.5 out of 5 based on 493 reviews of the 19 featured Chicago pros

The Angi rating for Hot Tub Installation in Chicago is a rating based on verified reviews from our community of homeowners who have used these pros to meet their Hot Tub Installation needs. Angi’s review system takes into account ratings on price, quality, timeliness, responsiveness and feedback for Angi Certified Pros.

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What do customers in Chicago say about Hot Tub Installation?

I was looking for repair of my in-warranty Jacuzzi. Bob called quickly and told me I should contact my retailer for warranty service. However, he did spend time going through the issues I was having and indicated what the most likely issue would be. He did not have to do that.