Rick and his crew did a great job. Our job involved removing an old boiler heating system and the pipe that went with it in our 2 flat building. They dug up our backyard to dig 5 holes for geothermal pipes as well as install duct work for the new system all over our home. We were picky about where the duct work was going to go, and they were very helpful. I also asked them to install a laundry chute, and they did that for me- I think they might have even thrown it in to the original price. The system works beautifully. We had one hiccup where it did not work and it was fixed right away. (This was after we had paid our bill in full, which I find impressive!) Our AC bill is now $6.00 per month, and we run it all the time in the day at 72, and at night 69. Our house is 4200 square feet. I was amazed! I'm excited for winter to see how low my heat bill will be, I have heard it will be 30% of our old cost and I believe it! Since then we have been doing a lot of cosmetic remodeling and every contractor that comes into our home sees the system and wants the name and number of Hollaway-Meyers because they are so impressed by the work. All of their employees are professional and smart. I was actually sad to see them done with the job because I enjoyed having them around so much. If you are considering geothermal- go with Rick. If you are on the fence about geothermal, remember the cost savings on energy bills, as well as the tax rebate the government gives you. When you factor those 2 things, geothermal is not more expensive than a furnace and AC system. It is also quiet- no loud AC machine running in the backyard. After you can re-cooped your investment, you will be saving a lot of money, and will avoid inflation on energy costs in the future. And, if you want to be selfless about it- it's good for the environment.