Chicago Cork Flooring Installation

They showed up 15 minutes early; removed the old carpeting from each room and installed a floating cork floor. Finished the floor by adding quarter round to match the existing trim and thresholds that matched the floor. Swept the new floors and bundled all the old carpet for garbage pick up. Very friendly and profession.

We accepted their contract last week and decided to hire them. The guy is nice, seems knowledgeable, and came out when he said he was going to. His price was reasonable and we have not had the work done yet. We had a hard time finding the material we wanted and we bought the material outright so we weren’t going through a sales and installation company, which made it difficult because a lot of flooring places are sales and installation. They quoted us almost $3000. They will be doing it in the next four weeks. We had a hard time finding a retailer for cork floors and we had a hard time finding someone that had experience with it, most people were willing to do it, to do hardwood floors. I am not sure if he has specifically installed cork flooring before but he seemed knowledgeable about the whole process, so we thought he could handle it.

Excellent service and results! Bill provided a quote on a per square foot basis over the phone, came out and measured on Saturday and refinished the floors on Monday. The floors look great and the process was almost completely dust free (a little bit of dust on the baseboard near the work areas but nothing elsewhere in the house).

SALES STAFF WERE VERY HELPFUL AND NOT INTO THE 'HARD SELL'. THEY ALLOWED US TO TAKE HOME SAMPLES OF THE CORK FLOORING AND CAME OUT TO MEASURE THE SPACE, AS WELL. THE FLOORING INSTALLER WAS GOOD. HE DID ACCIDENTALLY BREAK THE TANK LID TO THE NEW TOILET, WHEN HE WAS INSTALLING IT BUT WENT OUT OF HIS WAY TO REPLACE THE LID AS SOON AS POSSIBLE.

When Mike came to give us an estimate, he spent a lot of time going over different options and listening to what we wanted. He was very attentive to our needs and gave us his professional opinions on which we could base our decisions. We were in a time crunch and he was able to accommodate us. Both install teams where very good and cleaned up after themselves. We did have a couple of issues after they left and Mike was able to take care of them to our satisfaction. While we were waiting the arrival of the carpet, his office kept in constant contact with us to let us know where it was and that we were on schedule for the delivery and installation.

THIS BUSINESS PROVIDED GLOWING RECOMMENDATIONS. I CANNOT UNDERSTAND WHY WE WERE TREATED IN THIS MANNER.

The showroom in Geneva was gorgeous and my designer, Lisa Maher, was professional, helpful and had a flair for design. The owner, Greg Carlson, came out and measured my home. He was prompt and very friendly. The installers were on time and walked me through the job before they started. I had not considered cork for my livingroom, I am so glad Lisa mentioned it. I love it. I am having Carlson's bid my master bath remodel. I can't wait to see it.

We've used many contractors during our 3-year long construction process and few rival the responsiveness, quality, timeliness, and care that Scharm Floor Covering provides. They call back right away, respond to emails within a day, come out quickly to provide estimates, and take the time to really get to know the project and what we are looking for. We are very picky customers, with quality design interests, and Scharm has exceeded our expectations. Luanne, who has been our primary contact around proposals, is friendly, quick to respond, and shows a genuine interest and knowledge of each project. Fred, the owner, really knows the tile and floor business and understood our vision, despite it's complexity (and our periodic uncertainty). He also went out of his way on several occasions, just to bring us samples when we were deciding on tiles. Mike, who installed our stone tile, "finger-laced" each small stone around a column so that our cooktop backsplash is now picture worthy. (And each person who came out cleaned up as if they hadn't been there.) Thanks to everyone for your hard work and we look forward to the next project!

Ended up dealing with a subcontractor for Handy Men and Mrs Helper. Price was very high. We chose to go with another contractor.

Parking was easy, the showroom very basic and the staff quite knowledgeable. The sales rep called me in a few days to let me know about a price reduction and special offers. Unless you're in a real hurry or price is no object, you might want to hold out for specials--I think they are frequent.

Very polite, professional and had speedy service. When the president of the company comes to your home to sign you up and answers all your questions promptly, that says a lot. The 2-man work crew was prompt, courteous and left the job site clean. My floor is gorgeous.

I decided to go with Danny and his team at Modern Quality flooring because I felt they were upfront and honest and actually informed me about some additional costs/issues that I think a couple other contractors left out to keep their quote down. Danny wasn't the least expensive but I feel that I got more than I paid for. He did an exquisite job on the floors they look absolutely amazing. Danny encountered some issues with the condo associations rules revolving around a fire door and not being able to cut it down. He informed me of my options and made sure to come up with a solution that would appease both myself and the condo association. THey also finished the job 4 days early. Danny was always easy to communicate with me and made sure the workers were making steady progress.

I obtained several quotes from this and other highly rated companies. M Craft's came in the mid-range. After speaking to Adrian, the business owner, and hearing him discuss the varieties of Northern Red Oak, identify they type of wood and cut I was trying to match, and describe how he would go about the work, I had the positive feeling that he was a knowledgeable, honest, and reliable, individual, and that he would be detail-oriented, as well. The work was carried out in a very clean and neat manner. A plastic sheet wall was set up, and dust containment equipment was used. Adrian's vast arsenal of tools, as well as his fine vehicle, looked clean and well maintained. Low odor products were used. Cleanup was conducted at the end of each day, and all materials and equipment were neatly stacked, and out of the way, while they were gone. During the project, Adrian always kept me informed of when he would be arriving, and leaving. The work was done mostly by him and his sons; and they always showed up on time, displaying a good disposition, and conducted themselves in a respectful and professional manner. Adrian was careful to follow the many rules of my condo association, and even went above and beyond the call of duty in making all the staff in my building also feel respected and appreciated for their assistance. Adrian had a good sense of aesthetics and a keen eye for detail. His input helped me chose a floor stain and baseboard trim I was truly happy with. And he paid special close attention to details that were important to me, such as threshold transitions --between marble and wood, and carpet and wood. He created radial edges where baseboards met door casings, expertly mitered, coped, and spliced baseboards; and he carefully cropped the bottoms of metal door frames and casings, so that they would appear to stand over the new floor, as I requested, rather having the new floor pared around them. He also shared tips on follow-up floor maintenance, and post-installation finishing of my new baseboards. My new floors look truly fantastic! The stain color Adrian suggested brings out the vibrancy of the wood grain, and it indeed brightens up the entire room, as he predicted. Aside from the high quality of his craftsmanship, I appreciate that he was man of his word, honoring everything he promised till the very end, and responding promptly when the need arose. It was a pleasure to work with Adrian, and his two very fine sons. I will definitely hire him again in the future!

WE selected desired flooring in Dallia showroom, with advice and assistance from staff member who was very helpful and not at all aggressive in selling any particular product. We were given samples to take hom and consider. When we called back, a staff member made and kept an appointment to measure. Estimate of cost given promptly, and start date arranged. Workers arrived when promised and completion estimate of one week was accurate. Furniture moved as needed and replaced at end of work. Workers polite and pleasant. We are very happy with the results.

Communication was not very good in beginning, but got better. E-mailed the company, but had to call a couple times to nail down an appointment. From my rough measurements, was told over the phone that the job would be $2000. Asked for appointment to get better estimate, owner said he needed to check cost of materials and gave me $2100 over-the-phone estimate. Still, no one had come out to see my place. Finally, guy came out to measure. (He was prompt). Instead of giving me an estimate, he asked me what the owner had quoted me. He was about to be out of the door in 5 minutes, when I asked for the estimate in writing. He took my e-mail address and said he'd send it but never did. He told me to call the office to see if I could get an installation date before Labor Day. I called, owner said he could schedule job 5 days later. However, never received followup written estimate. E-mailed owner detailed list of questions re: brand of flooring, warranty on flooring, installation, method of acceptable payment, etc. Didn't get back to me. Followed up with call 2 days before supposed installation, really needed to know form of payment they would accept. Owner said nothing had been scheduled, he hadn't received a deposit. I told him no one had asked for a deposit or given me an estimate in writing. I stopped by office on Damen twice, but no one was there. He told me I could drop a check in the mail slot, I refused to write a check for anything without having something from them in writing. He verbally answered all the questions in my e-mail, and told me the guy who took my room measurements and promised the e-mailed estimate was out of town. That evening, received an e-mail answering all of my questions, including the one I should have asked first, acceptable form of payment. They only accepted cash, half before and half on completion. At this point considering the facts that 1) their estimate was higher than 2 other companies I contacted 2) they really seemed as though they could take or leave my business and 3) I have excellent credit and only wanted to finance (through my Visa or Discover) half the job, I decided not to go through with the job. Don't believe I was treated in professional manner. What happened to giving a written estimate with a breakdown of cost and materials? I felt as though I had to pry out every bit of information.