Initial install went well, but I was concerned about the fact that they had to borrow bricks from our back yard to hold down the transition strips between the bamboo and our ceramic tile floor. Months later, when those strips started coming loose, we had to call Steven back. Well, the job was finished and paid for complete, so Steven had no sense of urgency to fix our problem. When he did, those initial installers were back, borrowing bricks AGAIN. Months later, those strips came loose AGAIN. Back came the installers and guess what, they needed our bricks again to hold down the strips while the glue dried. If you want a PROFESSIONAL installation, find someone else. Oh yeah, guess what, those infamous transition strips have come loose AGAIN! I am a very handy guy and will fix them myself this time.