We met Sean through his work as a designer for Chicago Specialty Gardens in 2012. He put together a great design (including furniture) for a patio space which CSG installed. He remained our contact person throughout the process and also oversaw the installation as an employee of CSG. He was very friendly and responsive through the whole process. We gave him some ideas, and he came up with a design that we liked very much and required almost no tweaking. (Another design/landscaper that we met also had a good design, but it exceeded our budget and was ~50% more expensive.) Sean really came through for us 9 months after installation. We emailed CSG's president about a leak in the irrigation, which we felt would be an easy fix at the faucet line. The CSG president blew us off and said we violated our one year warranty by flushing out the lines of the system on our own (which we did not - he actually did this service for us). Sean came to see us on his own time at a convenient time for us, identified the problem, and fixed it (for no charge). We are happy to refer our friends to him and wish him well on branching out from CSG with his own landscape/design company!